Trader Client Experience Specialist

Trade Station Group, Inc.; Fort Lauderdale (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading online brokerage firm in Florida is seeking a Client Experience Representative to provide end-to-end client support to a diverse trader base. Responsibilities include resolving client inquiries, account maintenance, and offering software support. The ideal candidate must have a Bachelor's degree and be able to obtain SIE, Series 7, 63, and 3 licenses within 90 days. This is an on-site position located in Plantation, FL, promoting a fast-paced and customer-focused environment.

Qualifications

• Must acquire SIE, Series 7, 63 and 3 licenses within 90 days.
• Experience in customer support or related field is preferred.

Responsibilities

• Resolve client inquiries via email, chat, and phone.
• Work in a team-oriented environment.
• Account maintenance and software support.

Skills

Ability to learn multiple trading platforms

Ability to work in a fast paced environment

Familiar with customer account procedures

Education

Bachelor's degree

Job description

A leading online brokerage firm in Florida is seeking a Client Experience Representative to provide end-to-end client support to a diverse trader base. Responsibilities include resolving client inquiries, account maintenance, and offering software support. The ideal candidate must have a Bachelor's degree and be able to obtain SIE, Series 7, 63, and 3 licenses within 90 days. This is an on-site position located in Plantation, FL, promoting a fast-paced and customer-focused environment.