Part Time (20 Hours) Associate Banker, Cocoa Branch, Cocoa, FL

JPMorganChase; Florida; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive total rewards package

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

A leading financial services firm is seeking a Professional Client Representative in Florida to create a welcoming environment and assist clients with transactions and account openings. The ideal candidate should possess strong client service skills, be able to educate clients on technology services, and resolve issues seamlessly. A high school diploma or GED is required. This role offers competitive benefits including health coverage and a retirement savings plan.

Qualifications

• Ability to exceed client expectations through attentive service.
• Demonstrate genuine concern and care during client interactions.
• Engage clients with clear, polite communication.
• Resolve client issues consistently for a seamless experience.
• Ability to learn products and solutions quickly.

Responsibilities

• Greet clients and manage lobby traffic.
• Assist with transactions and open new accounts.
• Educate clients on self-service technologies.
• Build relationships by actively listening to clients.
• Perform branch operations while adhering to policies.

Skills

Client service experience

Clear communication

Relationship building

Problem resolution

Technology education

Education

High school diploma or GED equivalent

Tools

Chase Mobile App

Job description

Job Description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

Job Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch, checking them into the waiting queue, and managing lobby traffic.
• Exceed client expectations while assisting with day‑to‑day transactions, opening new accounts, and complying with all policies, procedures, and regulatory banking requirements.
• Educate clients on technology self‑service options such as the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Perform branch operations, including managing cash devices while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, And Skills

• Ability to put clients first and exceed their expectations by delivering attentive, friendly service.
• Ability to build trusted relationships by demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients through clear, polite communication and anticipation of client needs.
• Ability to resolve client issues with detail and consistency, providing a seamless client experience.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, And Skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Equal Opportunity Employer / Disability / Veterans

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans ‑ EEO Statement

Equal Opportunity Employer / Disability / Veterans.