Trade Specialist

Bunnings Warehouse; Midland (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

Bunnings Warehouse is seeking a Trade Specialist to deliver outstanding service to trade customers and support local growth. You will handle high-volume inventory and logistics while building strong relationships with builders, carpenters, plumbers and electricians.

The role emphasizes relationship management, quoting and CRM usage to drive sales and community impact. Training will develop your product knowledge and career path within the business.

Qualifications

• Experience in customer service or administrative roles is desirable.
• Must be comfortable learning new computer systems and CRMs.
• Detail oriented with a professional approach.

Responsibilities

• Provide customers with excellent service focused on trade products.
• Manage customer data and quoting processes.
• Generate sales leads and build relationships in the local area.
• Collaborate with the team to support community initiatives and warehouse growth.

Skills

Customer service

Relationship building

Inventory management

Detail oriented

Tools

CRMs

Quoting systems

Job description

Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high-volume inventory management and logistics, while playing a crucial role in contributing to your warehouse's commercial growth. You'll handle a diverse client portfolio, including residential builders, carpenters, plumbers, electricians, and more.

We provide an adult pay rate for 18 years of age and above at $30.74 per hour for this role.

What's involved:

• Provide our customers with the best experience, with a focus on trade products
  


• Be responsible for our customer management and quoting systems
  


• Generate future sales leads and maintain relationships within your local area and local organisations
  


• Work as part of a supportive and inclusive team that makes a difference in the community and has fun along the way
  

Who we're looking for:

If you're passionate about customer service and driven to advance your career, this role is for you. It offers pathways into other areas such as Quoting, Account Management, Business Development, and more. You will have an interest in trade products and an understanding of how to drive sales within a retail environment. Experience in the industry is always a plus, however we will make the most of your transferable skills and give you the tools you'll need to succeed.

You’ll need:

• Previous experience in a customer service and administrative based role is desirable
  


• Good computer literacy and the ability to learn new systems including emails, quoting and CRMs
  


• To be detail oriented with a professional approach


• Confidence to reach out to, connect with, and communicate with customers


• Genuine interest in trade products and an eagerness to learn more about products and services


• To act with integrity, be safe and do your best