Trade & Sales Support Specialist

Symbiotic Services; Texas; On-site; USD 55,000 - 85,000; Full time

Job summary

Symbiotic Services is seeking a Trade & Sales Support Specialist on behalf of our client, a growing furniture and design company. You will support the growth of the Trade Program, nurture relationships with interior designers and trade partners, and help deliver exceptional service from first contact through post-sale.

The ideal candidate has 5+ years in sales or trade support, knowledge of Shopify, Zendesk or Monday.com, and excels at communication and organization in a fast-paced,

Qualifications

• 5+ years of experience in sales, trade sales support, trade account management, or e-commerce.
• Strong communication and organizational skills.
• Familiarity with Shopify, Zendesk, and/or Monday.com.

Responsibilities

• Build and nurture relationships with trade clients and design professionals.
• Support outreach initiatives designed to grow the Trade Program.
• Manage communications for trade accounts and assist with quotes and special requests.
• Coordinate trade-specific order updates and assist with swatch and sample requests.
• Partner with Sales and Operations teams to ensure accuracy and timely follow-through.
• Help provide a high-quality client experience throughout the sales and post-sale process.

Skills

Sales experience

Communication

Organization

Tools

Shopify

Zendesk

Monday.com

Job description

Dallas, United States | Posted on 09/10/2026

About the Role

Symbiotic Services is seeking a Trade & Sales Support Specialist on behalf of our client, a growing company in the furniture and design industry.

This role will support the growth of the company’s Trade Program while helping deliver exceptional service to interior designers and trade partners. The ideal candidate will help generate new business, manage trade client relationships, and ensure a seamless experience from initial contact through post-sale follow-up.

Key Responsibilities

Build and nurture relationships with trade clients and design professionals.

Support outreach initiatives designed to grow the Trade Program.

Manage communications for trade accounts and assist with quotes and special requests.

Coordinate trade-specific order updates and assist with swatch and sample requests.

Partner with Sales and Operations teams to ensure accuracy and timely follow-through.

Help provide a high-quality client experience throughout the sales and post-sale process.

Qualifications

5+ years of experience in sales, trade sales support, trade account management, or e-commerce.

Strong understanding of the furniture and design industry.

Excellent communication and organizational skills.

Familiarity with Shopify, Zendesk, and/or Monday.com.

Ability to thrive in a fast-paced, collaborative environment.

Passion for design, furniture, and building strong client relationships.

Requirements

Key Responsibilities:

• Build and nurture relationships with trade clients and design professionals
• Support outreach efforts to grow the BenchMade Modern Trade Program
• Manage communication for trade accounts and assist with quotes or special requests
• Coordinate trade-specific order updates and assist with swatch/sample requests
• Partner with Sales and Operations to ensure accuracy and timely follow-through

What We’re Looking For:

• 5+ years of experience in sales, trade sales support, trade account management, or e-commerce, with a strong understanding of the furniture and design industry.
• Strong communicator with excellent organizational skills
• Familiar with Shopify, Zendesk, and/or Monday.com
• Team player who thrives in a fast-paced environment
• Passion for design, furniture, and building strong client relationships