Trade & Sales Support Specialist

Symbiotic Services; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Symbiotic Services in Dallas, TX is seeking a Trade & Sales Support Specialist to grow the Trade Program and deliver exceptional service to interior designers and trade partners. The role involves generating new business, managing trade client relationships, and guiding the process from first contact to post-sale follow-up.

The ideal candidate has extensive sales/trade support experience in furniture and design, excellent communication, and an ability to thrive in a fast-paced, collaborative

Qualifications

• 5+ years of experience in sales, trade sales support, trade account management, or e-commerce.
• Strong understanding of the furniture and design industry.
• Excellent communication and organizational skills.
• Familiarity with Shopify, Zendesk, and/or Monday.com.
• Ability to thrive in a fast-paced, collaborative environment.
• Passion for design, furniture, and building strong client relationships.

Responsibilities

• Build and nurture relationships with trade clients and design professionals.
• Support outreach initiatives designed to grow the Trade Program.
• Manage communications for trade accounts and assist with quotes and special requests.
• Coordinate trade-specific order updates and assist with swatch and sample requests.
• Partner with Sales and Operations teams to ensure accuracy and timely follow-through.
• Help provide a high-quality client experience throughout the sales and post-sale process.

Skills

Sales experience

Furniture industry

Communication skills

Organizational skills

Team player

Client relationships

Tools

Shopify

Zendesk

Monday.com

Job description

Full time | Symbiotic Services | United States

Posted On 09/10/2026

Job Information

Furniture

Work Experience 2+

City Dallas

State/Province Texas

75236

Job Description

About the Role

Symbiotic Services is seeking a Trade & Sales Support Specialist on behalf of our client, a growing company in the furniture and design industry.

This role will support the growth of the company's Trade Program while helping deliver exceptional service to interior designers and trade partners. The ideal candidate will help generate new business, manage trade client relationships, and ensure a seamless experience from initial contact through post-sale follow-up.

Key Responsibilities

• Build and nurture relationships with trade clients and design professionals.
• Support outreach initiatives designed to grow the Trade Program.
• Manage communications for trade accounts and assist with quotes and special requests.
• Coordinate trade-specific order updates and assist with swatch and sample requests.
• Partner with Sales and Operations teams to ensure accuracy and timely follow-through.
• Help provide a high-quality client experience throughout the sales and post-sale process.

Qualifications

• 5+ years of experience in sales, trade sales support, trade account management, or e-commerce.
• Strong understanding of the furniture and design industry.
• Excellent communication and organizational skills.
• Familiarity with Shopify, Zendesk, and/or Monday.com.
• Ability to thrive in a fast-paced, collaborative environment.
• Passion for design, furniture, and building strong client relationships.

Symbiotic Services is managing the recruitment process for this opportunity.

Requirements

Key Responsibilities:

• Build and nurture relationships with trade clients and design professionals
• Support outreach efforts to grow the BenchMade Modern Trade Program
• Manage communication for trade accounts and assist with quotes or special requests
• Coordinate trade-specific order updates and assist with swatch/sample requests
• Partner with Sales and Operations to ensure accuracy and timely follow-through

What We're Looking For:

• 5+ years of experience in sales, trade sales support, trade account management, or e-commerce, with a strong understanding of the furniture and design industry.
• Strong communicator with excellent organizational skills
• Familiar with Shopify, Zendesk, and/or Monday.com
• Team player who thrives in a fast-paced environment
• Passion for design, furniture, and building strong client relationships