Trade Operations Analyst: Client Systems & Reconciliation

Acosta, Inc.; Charlotte (NC); On-site; USD 29,000 - 30,000; Full time

Job summary

Acosta is seeking a Trade Specialist in Charlotte, NC to serve as a liaison between centralized trade, sales teams, and shared services. The role delivers analytical and reconciliation expertise to ensure accurate trade investments across Grocery, Natural, and Small Format channels.

You will manage client systems, review contracts for accuracy, audit events, and drive timely reconciliations while leading KPI reporting on open deductions and balances.

Qualifications

• Detail-oriented professional in a fast-paced, analytical environment.
• Ability to work with data, analyze trends, and generate insights.
• Proficiency with Microsoft Office and computer applications.
• Strong business judgement and decision-making capabilities.

Responsibilities

• Managing strategic client systems to maintain accuracy and efficiency across processes.
• Analyzing and comparing client contracts for dates, rates, and product details.
• Auditing client events to validate deduction application accuracy.
• Driving timely reconciliation between client requests, deduction balances, and timelines.
• Owning KPIs for open deduction balances and reporting on client KPIs and balances.
• Providing problem-solving support for Global Business Services and SOP updates.
• Facilitating cross-functional collaboration with daily, weekly, and monthly cadences.

Skills

Analytical thinking

Data analysis

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Acosta is seeking a Trade Specialist in Charlotte, NC to serve as a liaison between centralized trade, sales teams, and shared services. The role delivers analytical and reconciliation expertise to ensure accurate trade investments across Grocery, Natural, and Small Format channels.

You will manage client systems, review contracts for accuracy, audit events, and drive timely reconciliations while leading KPI reporting on open deductions and balances.