Trackside Service Specialist

Goodyear; Stow (OH); On-site; USD 50,000 - 90,000; Full time

Job summary

Goodyear in Stow, Ohio, is seeking a Trackside Service Specialist to support Motorsports events, manage tire inventory, coordinate mounting and balancing, and assist customers with product guidance. This role is heavy on travel and requires strong service orientation.

You will be the primary contact for race teams, handling sales, invoicing, and on-site operations while upholding Goodyear standards of quality and safety at events nationwide.

Qualifications

• Requires a high school diploma or GED with 4+ years in racing operations or customer support.
• Bachelor's degree in Business, Engineering, Management, Operations or related field is valued and can supplement industry experience.

Responsibilities

• Manage tire inventory, logistics, distribution, and sales operations at Motorsports National Series events.
• Serve as the primary trackside contact for race teams, providing customer service, technical support, and guidance on tire selection and usage.
• Process sales transactions, invoicing, and payment collection while maintaining compliance with company systems and procedures.
• Coordinate tire mounting and balancing services with on-site distributors to ensure quality and accuracy.
• Travel extensively to racing events, supporting event setup, execution, and customer-facing activities.
• Maintain service units, equipment, and displays to ensure safe, reliable operations at all events.

Skills

Customer service

Sales transactions

Inventory management

Technical tire support

Communication

Travel readiness

Education

High school diploma or GED

Bachelor's degree (valued) in Business/Engineering/Management/Operations

Job description

In Office

US OH Stow Max Trac

Full time

JR-40111306

As a Trackside Service Specialist you will supports logistics, inventory management, sales transactions, and customer service operations at Motorsports National Series racing events for Mickey Thompson Motorsports. The role serves as the primary trackside contact for race teams, providing tire distribution, technical support, mounting and balancing coordination, and expert product guidance. This position is responsible for maintaining accurate inventory records, processing sales and payments, and ensuring efficient event operations while representing the company professionally with customers, distributors, and industry partners. Extensive travel is required, including frequent multi-day race events on weekends throughout the year.

Why This Role Matters

• Plays a critical role in supporting Motorsports National Series events by ensuring accurate tire inventory management, distribution, and sales operations that keep race teams supplied and event activities running smoothly.
• Serves as a key customer-facing representative for Mickey Thompson, building relationships with race teams, distributors, and event stakeholders while providing technical expertise and exceptional service at the track.
• Directly contributes to revenue generation and operational accuracy through sales processing, invoicing, payment collection, and inventory control, ensuring financial and service excellence at every event.
• Enhances brand reputation and product performance by delivering technical tire support, coordinating mounting and balancing services, and representing the company professionally at high-visibility racing events across the country.

What You Will Do

• Manage tire inventory, logistics, distribution, and sales operations at Motorsports National Series events, ensuring accurate tracking, documentation, and product delivery.
• Serve as the primary trackside contact for race teams, providing customer service, technical support, and guidance on tire selection and usage.
• Process sales transactions, invoicing, and payment collection while maintaining compliance with company systems, policies, and procedures.
• Coordinate and oversee tire mounting and balancing services with on-site distributors to ensure quality and accuracy.
• Travel extensively to racing events, operating service vehicles and supporting event setup, execution, and customer-facing activities.
• Maintain service units, equipment, and displays to ensure safe, reliable, and professional operations at all events

What We Are Looking For

• High school diploma or GED and 4+ years of experience in the racing industry, with a strong understanding of motorsports operations and customer support.
• At least 1 year of experience in a customer-facing role, demonstrating strong interpersonal and service-oriented skills.

What Sets You Apart

• Bachelor's degree in Business, Engineering, Management, Operations, or a related field is valued and can complement industry experience.
• Proficiency with computer systems and the ability to quickly learn new digital tools and business processes.
• Experience with inventory management and logistics operations is preferred, along with technical knowledge related to racing products and services.

Additional Details

• Typical Schedule: In office
• Travel: Yes
• Relocation Available: No
• Sponsorship Available: No

#LI- SH1

Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

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