Trackside Service Specialist

Max-Trac Tire Co., Inc.; Stow (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

Goodyear is seeking a Trackside Service Specialist to support Motorsports National Series events with tire distribution, inventory control, and customer service at the track. You will coordinate mounting and balancing services and travel frequently to multi-day race events across the year.

The role requires a Bachelor’s degree in a related field or equivalent industry experience, strong organizational skills, and the ability to work in a fast-paced, customer-facing environment.

Qualifications

• Bachelor's degree in Business, Engineering, Management, Operations, or a related field is valued.
• Significant racing industry experience is preferred.

Responsibilities

• Manage tire inventory, logistics, distribution, and sales operations at Motorsports National Series events, ensuring accurate tracking, documentation, and product delivery.
• Serve as the primary trackside contact for race teams, providing customer service, technical support, and guidance on tire selection and usage.
• Process sales transactions, invoicing, and payment collection while maintaining compliance with company systems, policies, and procedures.
• Coordinate and oversee tire mounting and balancing services with on-site distributors to ensure quality and accuracy.
• Travel extensively to racing events, operating service vehicles and supporting event setup, execution, and customer-facing activities.
• Maintain service units, equipment, and displays to ensure safe, reliable, and professional operations at all events.

Skills

Customer service

Inventory management

Logistics

Sales transactions

Education

Bachelor's degree (Business/Engineering/Management/Operations)

Job description

As a Trackside Service Specialist you will supports logistics, inventory management, sales transactions, and customer service operations at Motorsports National Series racing events for Mickey Thompson Motorsports. The role serves as the primary trackside contact for race teams, providing tire distribution, technical support, mounting and balancing coordination, and expert product guidance. This position is responsible for maintaining accurate inventory records, processing sales and payments, and ensuring efficient event operations while representing the company professionally with customers, distributors, and industry partners. Extensive travel is required, including frequent multi-day race events on weekends throughout the year.

Why This Role Matters

Plays a critical role in supporting Motorsports National Series events by ensuring accurate tire inventory management, distribution, and sales operations that keep race teams supplied and event activities running smoothly. Serves as a key customer-facing representative for Mickey Thompson, building relationships with race teams, distributors, and event stakeholders while providing technical expertise and exceptional service at the track. Directly contributes to revenue generation and operational accuracy through sales processing, invoicing, payment collection and inventory control, ensuring financial and service excellence at every event. Enhances brand reputation and product performance by delivering technical tire support, coordinating mounting and balancing services, and representing the company professionally at high-visibility racing events across the country.

What You Will Do

• Manage tire inventory, logistics, distribution, and sales operations at Motorsports National Series events, ensuring accurate tracking, documentation, and product delivery.
• Serve as the primary trackside contact for race teams, providing customer service, technical support, and guidance on tire selection and usage.
• Process sales transactions, invoicing, and payment collection while maintaining compliance with company systems, policies, and procedures.
• Coordinate and oversee tire mounting and balancing services with on-site distributors to ensure quality and accuracy.
• Travel extensively to racing events, operating service vehicles and supporting event setup, execution, and customer-facing activities.
• Maintain service units, equipment, and displays to ensure safe, reliable, and professional operations at all events.

What We Are Looking For

Bachelor's degree in Business, Engineering, Management, Operations, or a related field is valued and can complement industry experience. Significant racing industry experience, demonstrating a strong understanding of motorsports operations and customer needs.

What Sets You Apart

Experience in a customer-facing role with the ability to build strong relationships and provide exceptional service in a fast-paced environment.

Proficiency with computer systems and the ability to quickly learn new digital tools and business processes.

Experience with inventory management and logistics operations is preferred, along with technical knowledge related to racing products and services.

Typical Schedule

Typical Schedule: In office Travel: Yes Relocation Available: No Sponsorship Available: No

Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar‑Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear.

Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process.

Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Reasonable workplace accommodations are considered on a case-by-case basis.

Goodyear is an Equal Employment Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.