Senior Analyst, Channel & Customer Development

Goodyear Tire & Rubber Company; Akron (OH); On-site; MXN 420,000 - 660,000; Full time

Job summary

Goodyear Tire & Rubber Company in Mexico City is seeking a Senior Analyst, Channel & Customer Development to support channel management, dealer network data, and reporting. The role emphasizes data accuracy, performance tracking, and cross-functional coordination to enable decisive actions.

You will prepare recurring reports, assist in AOP inputs, and contribute to new initiatives across customers and channels, with a focus on quality data and clear communication.

Qualifications

• Bachelor’s degree required in Business, Finance, Analytics, or related field.
• 0–2 years of experience in sales operations, data analysis, or business support roles.
• Internship or academic experience with data, reporting, or analytics preferred.
• Exposure to sales or customer-facing environments is a plus.
• Strong analytical and organizational skills with ability to summarize, validate, and interpret data accurately.
• Proficiency in Microsoft Office tools.
• Basic understanding of sales, channel management, and business processes; supports commercial and customer development activities.
• Intermediate English proficiency with effective written and verbal communication.

Responsibilities

• Maintain and analyze dealer network, customer, and channel performance data to support business decisions and ensure data accuracy.
• Monitor KPIs, sales activity, financial metrics, and progress against targets, identifying trends and gaps.
• Support channel expansion initiatives, including new customer onboarding, white space opportunities, and dealer network development plans.
• Prepare and maintain recurring reports, dashboards, and performance reporting tools for channel and customer development activities.
• Support AOP processes by gathering inputs, updating trackers, and validating performance data across customer and channel segments.
• Assist in executing commercial programs, new business initiatives, and special projects, coordinating data requests and stakeholder communications.

Skills

Analytical thinking

Organizational skills

Attention to detail

Microsoft Office

Intermediate English

Education

Bachelor's degree in Business, Finance, Analytics, or related field

Tools

Microsoft Office

Job description

The Senior Analyst, Channel & Customer Development provides foundational support for the execution of channel management, customer development, and business expansion activities at the country level. This role focuses on data preparation, reporting, and coordination efforts that enable effective execution across the dealer network, including retail dealers, distributors. The analyst supports performance tracking, planning processes, and business development initiatives by ensuring accurate data, structured reporting, and efficient coordination across stakeholders.

Why This Role Matters

Drives profitable growth through channel performance analysis and business insights.

Supports commercial decision-making with accurate reporting, reliable data, and sales execution support.

What You Will Do

• Maintain and analyze dealer network, customer, and channel performance data to support business decisions and ensure data accuracy.
• Monitor key performance indicators, sales activity, financial metrics, and progress against targets, identifying trends and performance gaps.
• Support channel expansion initiatives, including new customer onboarding, white space opportunities, and dealer network development plans.
• Prepare and maintain recurring reports, dashboards, and performance reporting tools for channel and customer development activities.
• Support annual operating plan (AOP) processes by gathering inputs, updating trackers, and validating performance data across customer and channel segments.
• Assist in the execution of commercial programs, new business initiatives, and special projects while coordinating data requests and stakeholder communications.

What We Are Looking For

• Bachelor’s degree required (Business, Finance, Analytics, or related field)
• 0–2 years of experience in sales operations, data analysis, or business support roles
• Internship or academic experience working with data, reporting, or business analytics preferred
• Exposure to sales or customer-facing environments is a plus
• Strong analytical and organizational skills, with attention to detail and the ability to summarize, validate, and interpret data accurately
• Proficiency in Microsoft Office tools
• Basic understanding of sales, channel management, and business processes, with the ability to support commercial and customer development activities.
• Intermediate English proficiency, with effective written and verbal communication skills to collaborate across cross-functional teams.
• #LI-SM1

Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

For more information about Goodyear and its products, go to www.goodyear.com/corporate

Goodyear is an equal employment opportunity employer.

All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

At Goodyear, we make life's connections easier every day.

People around the world count on us to get them where they need to go, now and into the future.

But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.

Come discover the opportunities ahead with Team Goodyear.

Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process.

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When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.

Reasonable workplace accommodations are considered on a case-by-case basis.

Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to.

Goodyear is an Equal Employment Opportunity and affirmatvie action Employer.

All qualified applicants will receive consideration for employment without respects to that individual's race, color, religion or creed. national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship or any other characteristic protected by law.

See Goodyear’s EEO Policy Statement here.

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Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

See posters below for details. E-Verify Participation Poster (English and Spanish)

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