Track Manager - Program & Project Management

Sapsf; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

Sapsf seeks an experienced Technical Program Manager to lead IT initiatives across Enterprise Applications, Security, and AI-enabled projects. You will coordinate multi‑team efforts, translate business needs into actionable roadmaps, and ensure timely delivery while managing budgets and risks.

Ideal candidates bring 10+ years in IT program leadership, strong communication, and proficiency with SDLC, Agile, and security testing practices. A hands-on cloud/GenAI focus is valued.

Qualifications

• Ten or more years of IT project/program management experience.
• PMP certification preferred but not required.
• Strong understanding of security testing (SAST/DAST/Pen Test).
• Security certifications such as Security+ or CISSP are a plus.
• Experience with ServiceNow development projects.
• SDLC, Agile & Scrum experience required.
• Excellent cross-group collaboration and communication skills.
• Experience with MS Project, O365, Visio, Excel, PowerPoint, Smartsheet, Jira.

Responsibilities

• Execute IT projects across Enterprise Applications and Information Security.
• Develop project definitions, scope, requirements, budgets, and schedules.
• Partner with IT teams to apply standard processes and templates.
• Manage multiple deliverables and align IT resources to goals.
• Utilize agile and waterfall methods to meet timelines.
• Create and maintain program roadmaps and risk plans.
• Engage stakeholders to document requirements and analyze business needs.
• Oversee vendor selection and manage vendor relationships.
• Communicate project health to senior leadership and adjust as needed.
• Drive process improvements and ensure adherence to IT processes.

Skills

PMP

Project management

Security testing

Security certifications

SDLC

Agile & Scrum

Cross-team collaboration

Communication

Roadmaps

Stakeholder management

Tools

ServiceNow

MS Project

Jira

Smartsheet

Visio

Excel

PowerPoint

Job description

Requisition ID149481-Posted10/01/2026

Looking for an experienced project manager to be part of a dynamic team supporting IT Business Applications. This position's primary responsibility is the management of strategic initiatives and programs within customer env. The Technical Program Manager will be responsible for working across multiple groups, towers, and geographies to successful deliver business value. This individual will need to have excellent communication skills, determination, and perseverance to be successful. The Technical Program Manager will manage a set of projects as well as participate in short- and long-term strategy planning, will work closely with Operations Teams, Application Teams, and Business units to ensure proper execution of project and program plans. The position requires broad experience across many core IT technologies and services, like IT Infrastructure, Data Analytics, AI implementation etc. to monitoring and management functions. A hands‑on cloud leader who can combine Google Cloud architecture expertise with modern AI/GenAI capabilities, drive enterprise transformations, advise business stakeholders, and lead technical delivery teams from strategy through implementation

Key Responsibilities

Execution IT projects in various aspects – Enterprise Applications, and Information Security.

• Applies project management disciplines and experience, develops plans to include project definitions, scope, business requirements, cost, completion dates, resource allocation, and quality/reliability for a group of projects in 1 or more complex programs
• Actively partners with IT teams to ensure appropriate processes and templates are utilized for project and program success
• Accountable for establishing and managing multiple project deliverables, communicating project and program vision and ensuring IT resources are aligned properly
• Maintains the project budget schedules, and manages resource levels to achieve project success
• Utilize both agile and waterfall methodologies, driving technical and functional teams to complete critical path business requirements in a timely fashion
• Develops and implements corrective action plans when deviations from budgets and/or schedules are evident
• Develops and manages short- and long‑term program roadmaps
• Prioritizes work on projects and programs based on business need and IT capability
• Drives expectation setting and leadership management within IT and the business
• Drive and assist with the development of business cases
• Engage with key business stakeholders to understand their needs, document requirements, and perform business analysis
• Facilitates vendor selection process and manages vendor relationships
• Maintains a high level of organization and planning while communicating with stakeholders to reach timelines and maintain customer satisfaction
• Regularly identifies risks and communicates project health to senior leadership
• Identifies and directs changes through appropriate review and approval mechanisms
• Resolves most conflicts between timeline, budget, and scope independently, but intuitively escalates complex issues to Portfolio management
• Looks for process definition and improvement opportunities and leads others in adhering to existing IT processes and contributing to their improvement
• Demonstrates flexibility and resilience in response to changing or ambiguous work situations

Skill Requirements

Minimum of ten (10) years of IT experience.

• Project Management Certification preferred but not required (PMP)
• 10+ years' experience in successfully leading and managing across diverse projects and programs
• Strong understanding of applications security scanning's like SAST, DAST, Pen Test
• Security certification like Security+, CISSP is a plus
• Experience with ServiceNow development project, Security Vulnerability Remediations Projects is a plus
• Technical experience is required; SDLC, Agile & Scrum methodology experience required
• Strong cross-group collaboration skills and experience working across multiple teams both within the division and across the company
• Excellent interpersonal, human relations, written, verbal and listening communication skills
• Ability to assist in creating project roadmaps
• Experience with working with MS Project, O365, Visio, Excel, PowerPoint, Smartsheet, Jira