Track Lead - Microsoft 365 Administration

Sapsf; United States; Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Microsoft 365 Certified: Enterprise管理员

Microsoft Certified: Security, COMPLI—

Résumé du poste

Sapsf in the United States is seeking a Track Lead for Microsoft 365 Administration to oversee operations and drive continuous improvement in service delivery and reporting.

The role focuses on leading the O365 admin function, analyzing client requirements, and mentoring the project team, while introducing innovative practices to align IT with business goals.

Qualifications

• Proficient in O365 administration with understanding of its tools.
• Strong problem-solving and process optimization skills.
• Excellent leadership and mentoring capabilities.
• Effective communication with clients and teams.

Responsabilités

• Oversee O365 administration to enhance reporting systems.
• Analyze client requirements and ensure SLA delivery.
• Lead and mentor the project team with clear goals.
• Drive innovation in O365 processes for continuous improvement.
• Develop tailored O365 solutions aligned with business outcomes.

Connaissances

O365 Admin

Process Optimization

Team Leadership

Client Communication

Reporting & Analytics

Description du poste

Career Opportunities: Track Lead - Microsoft 365 Administration (174165)

Requisition ID174165-Posted10/05/2026

The Track Lead in Support & Operations plays a pivotal role in managing operations with a focus on continuous improvement, effective problem-solving, and delivering on client Service Level Agreements (SLAs). This position empowers teams through effective people management and drives operational excellence by optimizing processes and enhancing reporting systems.

Key Responsibilities

• Oversee O365 Administration By Enhancing Operational Systems That Facilitate Improved Management Reporting, Streamline Information Flow, And Optimize Business Processes To Support Organizational Planning.
• Analyze Client Requirements And Ensure The Support Team Meets Or Exceeds Client Expectations In O365 Service Delivery.
• Lead And Mentor The Project Team, Fostering Transparent Communication Of Project Goals And Aligning Team Efforts With Client Objectives.
• Drive Innovation In O365 Processes By Introducing New Ideas And Methodologies For Continuous Improvement And Organizational Progress.
• Develop Tailored Solutions That Address Customer Needs Within The O365 Environment, Ensuring Alignment With Business Outcomes.

Skill Requirements

• Proficient In O365 Administration With A Solid Understanding Of Its Tools And Functionalities.
• Strong Problem-Solving Skills And Ability To Implement Process Optimization Strategies.
• Excellent Leadership And Mentoring Capabilities To Empower Team Members.
• Effective Communication Skills To Ensure Transparent Interaction With Clients And Team Members.

Other Requirements

Optional But Valuable Certifications: Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Security, Compliance, And Identity Fundamentals