TR3 TESTING COORDINATOR - 09162026-81069

State of Tennessee; Nashville (TN); Hybrid; USD 52,000 - 70,000; Full time

Job summary

State of Tennessee in Nashville is seeking a Testing Coordinator for the Revenue Department. This full-time, hybrid role blends in-office collaboration (2 days) with remote work (3 days) to support TR3 testing activities.

You will design testing plans, organize scenarios, and coordinate multi-divisional testing. The position emphasizes identifying gaps, coordinating upgrades, and partnering with business consultants to ensure effective testing outcomes.

Qualifications

• Bachelor's degree and one year of full-time professional work experience in tax administration and/or business analysis.
• Substitution of Education for Experience: Graduate coursework may substitute for the required experience on a year-for-year basis to a maximum of one year.
• Substitution of Experience for Education: Qualifying full-time professional work experience in tax administration and/or business analysis may be substituted for the required experience on a year-for-year basis to a maximum of four years.

Responsibilities

• Creates testing plans for TR3 service packs, upgrades, and various projects.
• Maintains and organizes TR3 testing scenarios, categorizing scenarios by business division and/or functional impact.
• Reviews and identifies gaps within TR3 testing scenarios, such as: the omission of penalty and interest.
• Coordinates multi-divisional testing for changes and corrections to TR3.
• Works with business consultants to create valid testing scenarios for new functionality and processes.
• Facilitates assistance for testers when system and process related questions arise.
• Facilitates external party testing and outside vendor testing.
• Coordinates configuration changes and corrections to TR3.

Skills

Active Learning and Listening

Critical Thinking

Systems Analysis

Instructing

Quality Control Analysis

Education

Bachelor's degree

Tools

Common office software

Projector

Job description

State of Tennessee Job Information

Opening Date/Time 09/16/2026 12:00AM Central Time

Job Information

State of Tennessee Job Information

Opening Date/Time 09/16/2026 12:00AM Central Time

Closing Date/Time 09/29/2026 11:59PM Central Time

Salary (Monthly) $5,100.00

Salary (Annually) $61,200.00

Job Type Full-Time

City, State Location Nashville, TN

Department Revenue

LOCATION OF (2) POSITION(S) TO BE FILLED: DEPARTMENT OF REVENUE, DAVIDSON COUNTY

This position is designed as Hybrid (2 days in office and 3 days Remote)

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and one year of full-time professional work experience in tax administration and/or business analysis.

Substitution of Education for Experience: Additional graduate coursework may be substituted for the required experience on a year-for-year basis to a maximum of one year.

Substitution of Experience for Education: Qualifying full-time professional work experience in tax administration and/or business analysis may be substituted for the required experience on a year-for-year basis to a maximum of four years.

Overview

Under general supervision, coordinates Tennessee Revenue Registration and Reporting (TR3) testing functions of average difficulty; performs related work as required. This is a classification in the TR3 division of the Department of Revenue. An employee in this classification will create testing plans, schedule TR3 testing internally and externally, maintain and organize TR3 testing scenarios, and facilitate the execution of testing incident reports, service packs, and upgrades for TR3. This classification differs from the TR3 Business Consultant series in that employees in the latter perform business development work. This class differs from TR3 Training and Testing Manager in that an employee of the latter provides supervision and oversight to employees in the TR3 Training and Communications Specialist and TR3 Testing Coordinator positions.

Responsibilities

• Creates testing plans for TR3 service packs, upgrades, and various projects.
• Maintains and organizes TR3 testing scenarios, categorizing scenarios by business division and/or functional impact.
• Reviews and identifies gaps within TR3 testing scenarios, such as: the omission of penalty and interest.
• Coordinates multi-divisional testing for changes and corrections to TR3.
• Works with business consultants to create valid testing scenarios for new functionality and processes.
• Facilitates assistance for testers when system and process related questions arise.
• Facilitates external party testing and outside vendor testing.
• Coordinates configuration changes and corrections to TR3.

Competencies (KSA's)

Competencies

• Action Oriented
• Manages Complexity
• Organizational Savvy
• Strategic Mindset
• Communicates Effectively

Knowledges

• Clerical
• Customer and Personal Service
• Law and Government
• Engineering and Technology
• Design

Skills

• Active Learning and Listening
• Critical Thinking
• Instructing
• Quality Control Analysis
• Systems Analysis

Abilities

• Inductive Reasoning
• Information Ordering
• Selective Attention
• Originality
• Written Comprehension

Tools & Equipment

• Computer/Laptop
• Telephone/ Headset
• Other general office equipment
• Common office software
• Projector

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

PLEASE INCLUDE YOUR DRIVER'S LICENSE INFORMATION UNDER THE LICENSES AND CERTIFICATIONS SECTION OF YOUR APPLICATION.

• Agencies may allow an exception based on other factors.