TPWD - Program Supervisor IV (Web Team Lead and Web Content Specialist)

Texas A&M International; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Texas Parks and Wildlife Department is seeking a Program Supervisor IV to lead the Web Team and oversee content across the State Parks digital presence. You will plan, edit and publish web content, train staff, and ensure accessibility across platforms.

The role requires strong writing skills, editorial discipline, and experience with Plone CMS, plus the ability to manage multiple projects and collaborate across teams. Austin-based, with some travel.

Qualifications

• Bachelor's degree required with 4 years in planning, writing or editing public information content.
• Two years supervising others; substitution options available for education.
• Preferred: degree in English, Journalism, Communications or Web Design.
• Experience with Plone CMS and mobile content is a plus.
• Strong knowledge of AP style, accessibility WCAG 2.1, and editorial workflows.

Responsibilities

• Plan, write and edit content for the State Parks website, intranet and digital publications.
• Coordinate with content experts to update content in Plone CMS.
• Ensure digital accessibility and train staff in content creation.
• Oversee editorial workflows, schedules and progress tracking.
• Lead a web team, supervise staff and manage multiple projects.

Skills

Editorial planning

Content editing

Web writing

Team collaboration

Communication

Project coordination

Accessibility knowledge

Plone CMS

Education

Bachelor's degree

Tools

Plone

MS Office

Web content workflows

Job description

TPWD - Program Supervisor IV (Web Team Lead and Web Content Specialist)

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PHYSICAL WORK ADDRESS:4200 Smith School Rd. Austin, TX 78744

GENERAL DESCRIPTION:

Under the direction of the Interpretive Services program director this position performs complex (journey level) administrative and supervisory program work for the State Parks Digital Media team. Responsible for planning, organizing, writing, and editing content to support the State Parks website, intranet, calendar of events, and digital publications.Coordinates with a team of content experts to plan and update content using the Plone Content Management System.Writes and edits web content optimal for all digital formats.Oversees digital accessibility for state parks, including complying with state and federal guidelines and training staff. Trains agency staff in how to write effectively and use the Plone Content Management System.Establishes and follows editorial workflows and creates and manages spreadsheets to track editorial and accessibility progress.Supervises State Parks web administrator distant learning and school engagement specialist. Serves as the primary contact for the division for web-based products.Ensures digital content adheres to agency policy and follows industry best practices.May assist with web-based promotional campaigns.Works under general supervision, with moderate latitude for the use of initiative and independent judgment.Performs additional duties.Complies with all Agency, Division and Branch rules, regulations and procedures.

MINIMUM QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a Bachelor's degree.

Experience:

Four years of experience in planning, writing, editing or creating web or print content for the public information sector, outdoor industry, parks interpretation or closely related areas.

Two years of experience supervising the work of others.

NOTE: Experience may have occurred concurrently.

Licensure:

Must possess or be able to obtain, within 30 days of employment, a valid class 'C' Texas driver's license.

NOTE: Retention of position contingent upon obtaining and maintaining required license.

ACCEPTABLE SUBSTITUTIONS:

Education:

One additional year of the required experience in planning, writing, editing or creating web or print content for the public information sector, outdoor industry, parks interpretation or closely related areas may substitute for 30 semester hours of the required education, with a maximum substitution of 120 semester hours.

PREFERRED QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a Bachelor's degree in English, Journalism, Communications, Web Design, or closely related degree.

Experience:

Experience using the Plone content management system;

Experience creating content for mobile websites.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of rules of style, grammar, spelling and punctuation, including the AP Style Manual.

Knowledge of web content management systems and workflow processes.

Knowledge of mobile website content requirements.

Knowledge of WCAG 2.1 accessibility guidelines.

Skill in writing, editing, and proofreading web and/or print content.

Skill in effective verbal and written communication.

Skill in using MS Word, Excel, Teams and Outlook.

Skill in making documents accessible to screen reader software.

Skill in using content management systems.

Skill in planning, organizing and archiving, with attention to detail.

Skill in setting timelines and managing several projects simultaneously.

Skill in coordinating the editorial work of various writers and teams.

Skill in training others.

Skill in maintaining effective work relationships with co-workers and work-related contacts.

Skill in using Plone.

Ability to write content for web pages in a customer-focused, conversational style that is easy to scan with a strong customer point of view.

Ability to maintain complex sets of documentation (such as Plone user group accounts, training guidelines, and web-related spreadsheets).

Ability to work as a member of a team.

Ability to take creative direction.

Ability to maintain flexibility and work with frequent interruptions and changing priorities.

Ability to conduct work activities in accordance with TPWD safety program.

WORKING CONDITIONS

Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; alternative work schedule may be available.

Required to work overtime as necessary.

Required to travel 10% with possible overnight stays.

Required to operate a State vehicle.

Must conform to TPWD dress and grooming standards, work rules and safety procedures.

Non-smoking environment in State buildings and vehicles.

PLEASE NOTE:

All applications must include complete job history information for each period of employment, provided either in the WORK HISTORY SECTION or in the attachedRÉSUMÉ. Please ensure each entry includes:

• Job title,
• Employer name,
• Dates of employment (month/year),
• If employment is less than full-time status, indicate part-time in the work history section or résumé, and
• Description of duties performed.
  NOTE: Volunteer experience may be counted toward required experience.

IMPORTANT:

• College Transcripts: If education is used to meet the minimum qualifications, a copy of the college transcript(s) issued by the registrar must be provided at the time of interview (unless otherwise noted in the posting).
• 'N/A' may be entered in fields that are not applicable.
• Omission of required information may result in disqualification.

WIT applicants must complete the supplemental questions in the CAPPS Candidate Gateway to be considered.

• If you need assistance creating a résumé, please refer to the 'Create a Résumé' link for Job Seekers on the Work In Texas website .

If the required information and attachments are not submitted as noted above, your application will be considered incomplete.

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program.For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.

If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ .

Veteran-DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation).

Surviving spouse of a veteran who has not remarried-Marriage Certificate and DD Form 1300 or appropriate documentation.

Orphan of a veteran killed while on active duty-Birth Certificate and DD Form 1300 or appropriate documentation.

Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty-Marriage Certificate and copy of spouses active-duty military orders.

Spouse of a veteran with disability and is the primary income for household-Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.

Documentation must be attached to the application before military preference can be granted.

*More information on military occupational specialty codes can be found below: