TPM - Ops and Strategy, Wireless Connectivity

Amazon; Sunnyvale (CA); On-site; USD 146,000 - 198,000; Full time

Benefits offered by this job

Health insurance

RSU stock options

Paid time off

Job summary

Amazon seeks a Technical Program Manager to serve as the Chief of Staff for the Wireless Connectivity organization, coordinating engineers across US and Asia. You will own operational excellence, strategic planning, and AI-powered program management for a leadership team shipping wireless solutions across Echo, Ring, Fire TV, and other devices.

This role will run the leadership operating rhythm, drive cross-team coordination, and prepare executive-ready materials.

Qualifications

• 5+ years directly with engineering teams
• 2+ years in technical product or program management
• 5+ years of analytical, quantitative, communication, and presentations experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience with AI/ML technologies
• Experience in business analysis with quantitative, analytical skills and Excel (Pivot Tables, VLookups)
• Experience producing executive-level written materials and presenting to executives
• Strong analytical skills, attention to detail, and effective communication abilities
• Experience in stakeholder management with multiple stakeholders at varied levels
• Experience handling ambiguous challenges with problem solving
• BS degree in CS/Engineering/Math or equivalent, or 5+ years of technical work
• AI agents) to solve operational problems — not just using ChatGPT, but designing systems
• Engineering literacy: read program schedules and understand hardware development phases

Responsibilities

• Own and run the leadership operating rhythm: WBR, MBR, QBR, OP cycles
• Drive cross-team coordination across 4+ sub-orgs
• Prepare agendas, track action items, and ensure decisions are documented
• Manage org-wide communications: announcements, hiring updates, launch celebrations
• Own the annual/bi-annual OP1/OP2 planning cycle end-to-end: narrative writing, HC asks, cost modeling
• Manage headcount forecasting
• Run monthly HC scrub and remediation plans
• Model trade-offs between programs, functions, and geos for leadership decisions
• Prepare and maintain roadmap-to-HC mapping for 50+ product programs
• Monitor org health, milestones, risks, blockers, dependencies
• Build dashboards and automated reports surfacing Red/Yellow status
• Prepare escalation write-ups with data and recommended actions for leadership
• Build AI agent workflows that automate operational toil
• Design and operate LLM-based tools for HC scrub automation, mapping, reporting

Skills

Engineering experience

AI/ML familiarity

Analytical skills

Communication skills

Education

BS degree in CS/Engineering/Math or equivalent

Tools

Foresight

Kingpin

Quip

iCIMS

Python

SQL

Job description

Description

We are seeking a Technical Program Manager to serve as the Chief of Staff for Amazon's Wireless Connectivity organization ( engineers across US and Asia). This person will own operational excellence, strategic planning, and AI-powered program management for a leadership org that ships wireless connectivity solutions (WiFi, Bluetooth, Thread, Zigbee, Matter, Sidewalk) across Amazon's entire device portfolio — Echo, Fire TV, Ring, Blink, Key, smart eyewear, and next-generation smart home products.

We are seeking a Technical Program Manager to serve as the Chief of Staff for Amazon's Wireless Connectivity organization ( engineers across US and Asia). This person will own operational excellence, strategic planning, and AI-powered program management for a leadership org that ships wireless connectivity solutions (WiFi, Bluetooth, Thread, Zigbee, Matter, Sidewalk) across Amazon's entire device portfolio — Echo, Fire TV, Ring, Blink, Key, smart eyewear, and next-generation smart home products.

This is not a traditional \"track one program\" TPM role. You will be the operating system for a hardware engineering organization: running the planning cadence, driving headcount and budget decisions, preparing executive documents (OP1/OP2), monitoring health of 30+ concurrent programs, and building AI-augmented workflows that replace manual toil. You will be the person leadership relies on to know where every program stands and keep a pulse check on org health.

Key job responsibilities

Org Operations & Cadence

• Own and run the leadership operating rhythm: WBR, MBR, QBR, OP cycles


• Drive cross-team coordination across 4+ sub-orgs


• Prepare agendas, track action items, and ensure decisions are documented and followed through


• Manage org-wide communications: announcements, hiring updates, launch celebrations

Strategic Planning & HC Management

• Own the annual/bi-annual OP1/OP2 planning cycle end-to-end: narrative writing, HC asks, cost modeling


• Manage headcount forecasting


• Run monthly HC scrub: validate loading against 9-Box rules, identify violations, prepare remediation plans


• Model trade-offs between programs, functions, and geos for leadership decisions


• Prepare and maintain roadmap-to-HC mapping for 50+ product programs

Org Health & Escalation

• Monitor org health across the full portfolio (milestones, risks, blockers, dependencies)


• Build dashboards and automated reports that surface Red/Yellow status before review meetings


• Prepare escalation write-ups with data, context, and recommended actions for leadership

AI-Augmented Operations (Differentiator)

• Build, maintain, and improve AI agent workflows that automate operational toil


• Design and operate LLM-based tools for: HC scrub automation, program mapping, report generation, document

drafting

executive summaries

• Continuously identify manual processes that can be automated with AI/ML tooling


• Evaluate and adopt new AI capabilities (coding assistants, document analysis, data pipelines) for org-wide

benefit

Executive Communication

• Write executive-ready narratives: OP documents, business reviews, org highlights, 6-pagers


• Translate technical wireless engineering work into business impact for non-technical audiences


• Prepare data-backed briefing materials for leadership reviews

Basic Qualifications

• 5+ years of working directly with engineering teams experience


• 2+ years of technical product or program management experience


• 5+ years of analytical, quantitative, communication, and presentations experience


• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience


• Experience managing programs across cross functional teams, building processes and coordinating release schedules


• Experience with AI/ML technologies


• Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups)


• Experience producing executive-level written materials and presenting to executive audiences


• Experience that includes strong analytical skills, attention to detail, and effective communication abilities


• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization


• Experience handling ambiguous or undefined challenges through strong problem solving abilities


• BS degree in computer science, engineering, mathematics or equivalent, or 5+ years of technical work experience


• AI agents) to solve operational problems — not just using ChatGPT, but designing systems


• tools. Can build a model from scratch, not just consume one


• - Engineering literacy: Can read a program schedule, understand hardware development phases (Proto EVT DVT PVT MP), comprehend basic system architecture, and ask intelligent questions of engineers without needing to do the engineering

Preferred Qualifications

• 3+ years of working directly with engineering teams experience


• Experience in new hardware product development


• Experience in scripting for automation (e.g. Python) and advanced SQL skills.


• - Familiarity with wireless technologies (WiFi, BT/BLE, cellular, RF, antenna) — enough to contextualize risks,


• not design circuits


• - Experience with Amazon planning tools (Foresight, Kingpin, Quip, iCIMS) or similar enterprise planning systems


• - Experience building AI/LLM agent workflows (prompt engineering, RAG systems, tool-use agents, MCP)


• - Prior Chief of Staff or Business Operations experience for a senior leader

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 146,200.00 - 197,800.00 USD annually

Company

- Amazon.com Services LLC

Job ID: A10490509