TPM - Integrations & Implementation, Boltline

Voiceflow; Kent (WA); On-site; USD 193,000 - 289,000; Full time

Benefits offered by this job

Equity in stock options

Comprehensive benefits program

Company-paid life and disability

401(k) match

Paid Time Off

Holidays

Parental Leave

Gym stipend

Dog friendly offices

Job summary

Stoke Space is seeking a seasoned Technical Program Manager to drive end-to-end integrations between Boltline and customer ERP/PLM systems. You will translate business requirements into technical plans and coordinate across Engineering, Product, and Customer Success teams.

Responsibilities include defining data mappings, API contracts, runningbooks, managing timelines and risks, and mentoring others in a fast-paced, compliant environment. ITAR compliance and strong communication are essential.

Qualifications

• Demonstrated track record managing complex software integration projects.
• Working knowledge of ERP/PLM data models and their integration points.
• Excellent written and verbal communication with technical and business stakeholders.

Responsibilities

• Lead end-to-end technical scoping, planning, and delivery of integrations between Boltline and customer ERP/PLM systems.
• Define data mapping, API contracts, and sync logic between Boltline and external systems.
• Identify and resolve data integrity, latency, and error-handling issues across integrations.
• Manage timelines, dependencies, and risk across concurrent integration projects.
• Document integration architecture and maintain runbooks for integrations.
• Serve as the primary technical point of contact for customer IT teams and partners.
• Coordinate with vendors and customer engineering teams on technical requirements.
• Translate customer business requirements into technical implementation plans with Solutions Engineering and Product.
• Develop custom scripts to drive non-product development needs.

Skills

Technical Program Management

Customer-facing

API integrations

ERP/PLM integration

REST APIs & data mapping

Stakeholder communication

Documentation & runbooks

Cross-functional leadership

Tools

SyteLine

JAMIS

Acumatica

NetSuite

Teamcenter

Windchill

Solidworks PDM

Job description

At Stoke, we believe a thriving space economy will enable a vibrant, sustainable, and equitable future here on Earth. That is why we’re building Nova, our fully and rapidly reusable launch vehicle. Designed for daily flight, Nova tackles the core challenges of space transportation by reducing cost, increasing availability, and improving reliability. By radically lowering launch costs and increasing flight cadence, we’re helping create a truly scalable space industry.

Our team is mission-driven, collaborative, and empowered to take ownership of their work. If you want to work alongside some of the most dedicated and talented people on Earth, we’d love to have you join us.

Description

Reusable launch systems are the key to seamlessly connecting Earth and space. An instrumental ingredient to making reusable launch vehicles is the ability to move fast. That is our goal for Boltline by Stoke Space, our commercial software platform that helps advanced hardware manufacturing teams integrate, track, iterate, build, and test efficiently.

As a Technical Program Manager (TPM) on the Boltline by Stoke Space Integration team, you will sit at the intersection of engineering, product, and customer success, driving integration projects (e.g. ERP and PLM) and guiding customers through successful implementations of Boltline. This role is ideal for a seasoned TPM who's has experience and is comfortable translating between technical systems and business stakeholders, driving multiple complex, cross-functional workstreams simultaneously, and mentoring others along the way. They should be able to dive deep into the technical details, business requirements and coordinate the communication on all levels along the way.

Responsibilities

• Lead end-to-end technical scoping, planning, and delivery of integrations between Boltline and customer ERP systems (e.g., SyteLine, JAMIS, Acumatica, NetSuite, Microsoft Dynamics) and PLM / PDM systems (e.g. Teamcenter, Windchill, Solidworks PDM, etc)
• Define data mapping, API contracts, and sync logic between Boltline and external systems working with Engineering teams
• Identify and resolve data integrity, latency, and error-handling issues across integration s
• Manage timelines, dependencies, and risk across concurrent integration projects
• Document integration architecture and maintain guides & runbooks for integrations
• Serve as the primary technical point of contact for customer IT teams and implementation partners
• Create and manage relationships not limited to NDAs and SOWs
• Coordinate with vendors and customer engineering teams to align on technical requirements
• Translate customer business requirements into technical implementation plans in partnership with Solutions Engineering and Product
• Manage and drive integration and implementation project plans
• Develop custom scripts to drive non-product development needs

Qualifications

• 8+ years of experience in a Technical Program Manager or similar customer-facing technical role
• Demonstrated track record managing complex software integration projects (APIs, middleware, ETL, or similar)
• Working knowledge of ERP and/or PLM systems and their data models (BOMs, part masters, work orders, purchase orders, etc.)
• Strong understanding of REST APIs, webhooks, and data mapping/transformation concepts
• Proven ability to manage multiple concurrent, high-complexity technical projects with competing priorities and deadlines, with minimal oversight
• Excellent communication and stakeholder management skills, with the ability to influence both engineers and executive-level business stakeholders
• Experience writing or reviewing technical specifications, integration documentation, or runbooks
• Comfortable working directly with customer IT/engineering teams and internal cross-functional teams (Engineering, Product, Customer Success)
• Experience driving work through an issue tracker with disciplined scope, dependencies, and acceptance criteria
• Excellent written communication, with a bias toward concise, data-backed updates
• Comfort operating in a fast-paced, compliance-sensitive environment with shifting priorities

Preferred Qualifications

• Direct hands-on experience with specific ERP platforms (JAMIS, Acumatica, Syteline, NetSuite) or PLM platforms (Windchill, Teamcenter, Solidworks PDM)
• Experience in manufacturing, hardware, or industrial software environments
• SQL proficiency or experience querying/debugging integration data issues directly
• Prior experience at an early- or growth-stage SaaS company
• Background in Solutions Architecture, Sales Engineering, or Customer Success in addition to program management
• Scripting experience (Python, JavaScript) for troubleshooting or building lightweight integration tooling
• Interest in aerospace, manufacturing, or complex physical systems

Benefits

• Equity – We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
• Comprehensive benefits program including subsidized medical, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) plan with employer match
• 4 weeks’ Paid Time Off
• Holidays – 10 days (including an end-of-year closure)
• Paid Family/Parental Leave
• On-site gym or monthly wellness stipend (depending on location)
• Dog friendly offices!

Compensation

Target Levels:

• Level 4 range: $192,885 - $289,380

Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.

Your actual level and base salary will be decided based on your specific experience and skill level.

ITAR Requirements

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Equal Opportunity

The Company is an Equal Opportunity Employer, including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws, including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality, race, citizenship, immigration status, or any other protected class when it comes to employment practices, including hiring.

Employment at the Company is contingent upon satisfactory completion of reference and backgroundchecks, and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements, and, therefore, they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.

Separate from this I-9 process, this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.

Candidate Rights & Accommodations

If you require a reasonable accommodation to complete the application or participate in the interview process, please contact [e-mail]. Requests will be handled in accordance with applicable laws. Please do not include medical or other confidential information in your initial request.

For more information about your rights, please refer to the "Know Your Rights" notice here.

E-Verify

Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.

For more information on the right to work, please refer to the poster here.