TPA Casualty Transportation Adjuster

Davies Group; Northern (KY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) plan with employer matching

Paid time off

Paid holidays

Life insurance and disability coverage

Job summary

Davies North America is hiring a TPA Casualty Transportation Adjuster to adjudicate Bodily Injury and Property Damage in a fast-paced environment. The role requires multi-state licensing, strong report writing, and excellent client service as you work with insureds, claimants, attorneys, and vendors.

Experience in commercial trucking and transportation claims is essential, with a preference for a college degree.

Qualifications

• Minimum of 5 years commercial transportation experience.
• Superior report writing skills.
• Strong time management abilities.
• Effective communicator with clients and attorneys.
• Holds a valid Texas all-lines license; multi-state licenses a plus.
• Able to work in a fast-paced environment.
• Above-average computer skills and proficiency with claims systems.
• Team player capable of coordinating with vendors and insureds.
• Litigation experience is required.
• Bilingual Spanish is a plus.

Responsibilities

• Maintain and manage diary entries for claims.
• Analyze coverage and adjudicate Bodily Injury and Property Damage.
• Communicate findings and status to clients and attorneys.
• Determine liability and evaluate damages with timely investigations.
• Prepare detailed reports and maintain documentation in the claims system.
• Identify and manage reserves; control loss adjustment expenses.
• Retain regular contact with insureds, claimants, and vendors.
• Meet deadlines and work in a fast-paced environment.
• Ensure compliance with licensing requirements and regulatory guidelines.
• Perform other duties as assigned.

Skills

Excellent customer service

Coverage analysis

Claims adjudication

Diary management

Timely client reporting

Loss adjustment expense control

Documentation in system

Communication with stakeholders

Litigation experience

Bilingual Spanish (plus)

Education

College degree preferred

Job description

TPA Casualty Transportation Adjuster

Department: Claims Administration & Adjusting

Employment Type: Permanent - Full Time

Location: Home United States

Reporting To: Kenneth Krause

Compensation: $70,000 - $80,000 / year

Description

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting‑edge technology with top‑tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Davies North America is rapidly expanding in our commercial transportation division. We are looking to add Liability Commercial adjusters with Bodily Injury and Litigation experience to our rapidly growing Transportation division. We are seeking candidates with the ability to provide excellent customer service, properly analyze and apply coverage, and adjudicate Bodily Injury and Property Damage claims in a professional manner. Strong verbal and reporting skills are necessary to provide detailed reports to the clients. A college degree is preferred. Prior experience with commercial trucking and transportation claims is required.

The ideal adjuster has the ability to work efficiently and effectively with insureds, claimants, attorneys and outside vendors to confirm coverage, determine liability and evaluate damages through timely and diligent claim investigations. We are seeking candidates who hold multi‑state licenses; at a minimum the candidate must hold a valid Texas license with the ability to quickly secure reciprocal licenses in other states.

Key Responsibilities

• Minimum of 5 years commercial transportation experience
• Superior report writing skills
• Strong Time Management skills
• Effective Communicator
• Holds a valid Texas all lines license (Florida, New Mexico, and other licenses a plus)
• Able to work in a fast‑paced environment
• Have above average computer skills
• Team player
• Litigation Experience is required
• Bilingual (Spanish) is a plus

Skills, knowledge & expertise

• Provide excellent customer service
• Analyze and apply coverage on both routine and complex claims
• Adjudicate claims in an expeditious and professional manner
• Set and maintain diaries
• Complete client reporting timely
• Control loss adjustment expenses, recommend and manage reserves
• Documents all correspondence, reports, discussions, and decisions in the claims system
• Notifies management of any situations which may affect the underlying claim.
• Any other tasks or responsibilities assigned

Equal Employment Opportunity & Legal Notices

Benefits

At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.

Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions

The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.

Massachusetts Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AI Policy

At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors.