Transportation Adjuster (Michigan)

Davies North America; United States; On-site; USD 75,000 - 96,000; Full time

Job summary

Davies North America is seeking an Auto Transportation Claims Adjuster to investigate, evaluate, negotiate, and resolve auto transportation‑related claims across BI/PIP exposures. This role requires strong judgment, proactive management of claims, and collaboration with clients, insureds, attorneys, and providers.

The position emphasizes independent coverage analysis, moderate litigation involvement, and developing expertise in transportation claims within a comprehensive benefits framework for

Qualifications

• Active MI claims adjusting license required (NY a plus).
• Strong liability claims handling knowledge.
• Experience handling BI, PIP, or auto transportation claims.
• Excellent negotiation, analytical, and communication skills.
• Ability to manage multiple claims while maintaining quality.
• Proficiency with claims management systems.

Responsibilities

• 5+ years of auto transportation claims experience.
• Manages moderate complexity claims involving BI and PIP.
• Conducts independent coverage analysis and claim strategy decisions.
• May handle files with attorney representation and moderate litigation activity.
• Developing expertise in transportation claims.

Skills

MI license

Liability claims

BI/PIP claims

Negotiation

Analytical

Communication

Multi-claims management

Tools

Claims management systems

Job description

Department: Claims Administration & Adjusting

Location: Home United States

Compensation: $75,000 - $95,500 / year

Department: Claims Administration & Adjusting

Location: Home United States

Compensation: $75,000 - $95,500 / year

Description

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting‑edge technology with top‑tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

At Davies North America, we’re focused on delivering smart, efficient claims solutions that make a real impact for our clients. We’re seeking an Auto Transportation Claims Adjuster who brings strong technical expertise, sound judgment, and a proactive approach to managing auto and trucking liability claims.

The Auto Transportation Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving commercial transportation‑related claims in accordance with company guidelines and regulatory requirements. Claims may include Bodily Injury (BI), Personal Injury Protection (PIP), and other exposures arising from transportation operations.

This role handles claims of increasing complexity depending on level and collaborates with clients, insureds, attorneys, medical providers, and other stakeholders to ensure timely and accurate claim resolution.

Key Responsibilities

• 5+ years of auto transportation claims experience.
• Manages moderate complexity claims involving BI and PIP exposures.
• Conducts more independent coverage analysis and claim strategy decisions.
• May handle files with attorney representation and moderate litigation activity.
• Demonstrates developing expertise in transportation claims.

Skills, knowledge & expertise

• Must have active MI claims adjusting licenses or reciprocal. (NY a plus)
• Strong knowledge of liability claims handling practices.
• Experience handling BI, PIP, or auto transportation‑related claims preferred.
• Strong negotiation, analytical, and communication skills.
• Ability to manage multiple claims while maintaining quality and service standards.
• Proficiency with claims management systems and related technology.

Preferred

• Exposure to high‑exposure or litigated claims
• Familiarity with multi‑party liability claims
• Multi‑state claims handling experience

Benefits

At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.

Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.

Massachusetts Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AI Policy

At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.

We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at [e-mail]