Tow Truck Operator

Cogentanalytics; Des Moines (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan with company match

Paid time off and holidays

Competitive pay

Job summary

Cogentanalytics in Des Moines, IA seeks a dependable Heavy Wrecker & Light-Duty Tow Operator to safely operate heavy wreckers and perform light-duty towing. The role requires versatile, safety-conscious professionals who can handle large-scale recoveries and roadside service for passenger vehicles. Duties include scene assessment, rigging, logging, and coordinating with dispatch and responders; weekend/nightOn-call flexibility is valued.

Qualifications

• Experience operating heavy wreckers or recovery equipment (preferred).
• Prior light-duty towing or roadside assistance experience a plus.
• Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles.
• Ability to work flexible hours, including nights, weekends, and on-call rotations.

Responsibilities

• Operate heavy-duty wreckers or rotators to tow and recover trucks, buses, and heavy machinery.
• Perform light-duty towing and roadside assistance for passenger vehicles (jump starts, lockouts, tire changes, fuel deliver ies).
• Assess accident and breakdown scenes, determine recovery needs, and plan and execute safely.
• Rig, secure, and transport vehicles of all sizes using approved equipment and methods.
• Communicate with dispatch, customers, and emergency responders to coordinate service.
• Complete accurate service tickets, condition reports, and time logs for calls.
• Conduct daily inspections of trucks and towing equipment; report maintenance issues.
• Adhere to DOT, OSHA and company safety standards during operations.

Skills

Heavy tow operation

Light towing

Customer service

Safety compliance

Equipment inspection

Communication

DOT/OSHA knowledge

On-call flexibility

Job description

Position Summary

We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations.

• Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery.
• Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries.
• Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner.
• Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods.
• Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service.
• Complete accurate service tickets, condition reports, and time logs for all calls.
• Conduct daily inspections of trucks and towing equipment; report any maintenance issues.
• Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations.
• Represent the company with professionalism and courtesy at every call.
• Experience operating heavy wreckers or recovery equipment (preferred).
• Prior light-duty towing or roadside assistance experience a plus.
• Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles.
• Ability to work flexible hours, including nights, weekends, and on-call rotations.
• Strong communication skills and customer service mindset.
• Competitive pay
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays