Tow Package Tech & Customer Service Pro

U-Haul; Falls Church (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is hiring a Hitch Service Technician in Falls Church, VA. You will understand and explain towing packages, recommend and install the right tow options for customers, and deliver exceptional service. Ongoing training through U-Haul University supports your growth.

Qualifications include a valid driver’s license, basic wiring and tool experience, and a high school diploma or equivalent. The role requires physical work and a focus on safety and customer satisfaction.

Qualifications

• Must have a valid driver’s license.
• Experience with basic wiring and hand/power tools.
• High School Diploma or equivalent required.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Hand tools experience

Power tools experience

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Job description

U-Haul is hiring a Hitch Service Technician in Falls Church, VA. You will understand and explain towing packages, recommend and install the right tow options for customers, and deliver exceptional service. Ongoing training through U-Haul University supports your growth.

Qualifications include a valid driver’s license, basic wiring and tool experience, and a high school diploma or equivalent. The role requires physical work and a focus on safety and customer satisfaction.