Hitch Service Technician: Hands-On Tow Package Expert

U-Haul; Lexington (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Mindset App Reimbursement

Discounts on electronics and more

Job summary

U-Haul is seeking a Hitch Service Technician to work in our Moving and Storage Center locations. You will explain towing options, install the appropriate tow package, and deliver outstanding customer service while supporting customers through hands-on, technical work.

The role emphasizes safety, physical ability, and willingness to participate in ongoing training through U-Haul University. A valid license and basic wiring/tool skills are required.

Qualifications

• Valid driver's license and the ability to maintain a good driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent.

Responsibilities

• Understand and explain U-Haul's variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driving

Tool handling

Customer service

Hand/power tools

Education

High School Diploma or equivalent

Tools

Wiring skills

Hand tools

Power tools

Job description

U-Haul is seeking a Hitch Service Technician to work in our Moving and Storage Center locations. You will explain towing options, install the appropriate tow package, and deliver outstanding customer service while supporting customers through hands-on, technical work.

The role emphasizes safety, physical ability, and willingness to participate in ongoing training through U-Haul University. A valid license and basic wiring/tool skills are required.