Tournament Services Intern

Troon; Des Moines (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Job summary

The Principal Charity Classic in Des Moines, IA, is offering a Seasonal Tournament Services Intern position for April–June 2027. You will support event planning, ticketing, sponsorship, and promotional activities while gaining hands-on experience in sports management and hospitality.

Ideal candidates are detail-oriented with strong communication skills, able to work evenings, weekends, and long hours as the event approaches and during tournament week.

Qualifications

• HS Diploma (required) and strong written & oral communication skills.
• Ability to handle multiple projects, detail-oriented and flexible.
• Excellent communication and customer service skills; able to work evenings, long hours, and weekends.

Responsibilities

• Support event planning and execution for sponsorship events, pro-ams, hospitality, and volunteer activities.
• Assist in ticketing dashboards setup, distribution, and inquiries; training on TIXR provided.
• Interact with sponsors and ticket holders by phone, email, and in-person to resolve issues.
• Assist in organizing and distributing event merchandise to sponsors, staff, and attendees.
• Help create content across digital, printed, and in-person formats for promotions.
• Collaborate with staff and media partners to develop tournament-related storylines and coverage.
• Assist on projects leading up to tournament week, including credential management and mass mailings.

Skills

Communication

Customer service

Event coordination

Time management

Teamwork

Detail oriented

Education

HS Diploma

Job description

Principal Charity Classic, located in Des Moines, IA, is pleased to announce an excellent career opportunity for a Seasonal Tournament Services Intern! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part ofTroon, you will contribute to a global leader in golf and community management.

Internship dates: April – June 2027

The Principal Charity Classic is accepting applications for the 2027 Tournament Intern program. This internship provides a unique opportunity to work as part of a team in a dynamic and fast-paced environment while gaining experience in a range of event management tasks.

The Principal Charity Classic will be held June 2 – June 6, 2027, and is managed by Eventive Sports Properties, a nationwide sports management company.

About The Principal Charity Classic.

The Principal Charity Classic (PCC) is an annual PGA TOUR Champions event held at Wakonda Club in Des Moines, IA. The event attracts over 60,000 spectators, requires over 1,200 volunteers and partners with 250+ corporate sponsors. The event is televised internationally on the GOLF Channel and is one of the biggest sporting events in the state of Iowa. Since 2007, the tournament has contributed over $83 million in support of youth focused initiatives.

Principal Charity Classic interns will work alongside full-time staff on many aspects of the event. The ideal candidate will possess strong written and oral communication skills, the ability to work independently on multiple projects, and a willingness to go above and beyond for tournament stakeholders. Interns will be asked to take ownership of key projects and will gain strong professional experience. This internship is an excellent opportunity for individuals who are interested in pursuing a career in sports management, marketing, communications, event management, or related field.

The Role:

The Tournament Services Intern will support staff members with:

• Event support – Assist in planning and execution of various events – including but not limited to, sponsorship prospect events, tournament pro-ams, corporate hospitality, community engagement events, volunteer appreciation, and junior clinics.
• Ticket Fulfillment – Assist in creating, distributing, and troubleshooting client ticketing dashboards. Assist sponsors and ticket holders with account inquiries and package details.
  • Training in the ticketing system TIXR will be provided; past ticketing platform experience is not required.
• Client Services – Interact with current and prospective sponsors and ticket purchasers by phone, email, and in-person. Excellent communication skills are required.
• Merchandise Fulfillment – Assist in organizing and distributing tournament merchandise for sponsors, staff, stakeholders, and spectators
• Content Creation – Assist in creating planned content across digital, printed, and inperson formats.
• Tournament Promotion – Work with tournament staff and media partners to pitch tournament-related story lines and ideas to increase coverage of the PCC leading up to and during tournament week.
• Intern Team Projects – Assist staff on various projects leading up to tournament week, including but not limited to: access credential management, client services, honorary observers, preparing mass mailings, and moving to/from tournament headquarters.

Requirements:

• Must be available June 2 – 6, 2027 for the duration of tournament week
• HS Diploma (required)
• Must be 18+ yrs.
• Valid DL
• Detail-oriented, able to handle multiple projects,
• Flexibility, punctuality, and willingness to work evenings, long hours, and weekends
• Excellent communication and customer service skills

• Internship timeframe: April – June 2027 (flexible depending on availability)
• Hours: starting at 10-20 hours per week, then increased hours immediately leading up to and during tournament week. Must be able to work extended and irregular hours including nights and weekends as event approaches and during event. Most work hours will be in a typical office environment at Principal Charity Classic’s office. Working outside and on-site during events should be expected.
• Principal Charity Classic thanks all applicants but will only contact those who will be invited for an interview.

FINAL APPLICATION DEADLINE IS November 30, 2026.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com.