Tournament Organizer

Layton Sports Cards; Town of Florida (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Employee discounts on products

Professional development and advancement opportunities

Friendly, high-energy team environment

Job summary

A friendly gaming retail store is seeking a Tournament Organizer in New York. This role involves coordinating in-store gaming events, ensuring smooth execution, and providing excellent customer service. Ideal candidates are detail-oriented, have strong organizational skills, and a passion for community engagement. Responsibilities include managing tournament check-ins, assisting with event setup, and maintaining event areas. Benefits include health insurance, paid time off, and employee discounts, with a required availability during evenings and weekends.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Ability to stay calm and problem-solve during high-energy events.

Responsibilities

• Manage tournament check-in stations and facilitate events.
• Greet guests, provide instructions, and encourage community engagement.
• Keep event areas clean and organized.

Skills

Strong organizational skills

Excellent communication skills

Customer service skills

Problem-solving ability

Team-oriented approach

Time-management skills

Job description

Position Overview

The Tournament Organizer is responsible for coordinating and managing in‑store gaming events to create engaging experiences for customers and the gaming community. This hands‑on, customer‑facing role ensures smooth event execution, from check‑in to final standings, while maintaining a welcoming and organized environment. The ideal candidate is friendly, detail‑oriented, and passionate about running events that bring players together.

Event Management & Customer Service

• Manage tournament check‑in stations, ensuring accurate registration and seating.
• Facilitate tournament events from start to finish.
• Greet guests and provide clear instructions for events.
• Thank participants for attending and encourage community engagement.
• Organize and schedule events in alignment with store objectives and community interests.
• Update event calendars, promotional materials, and in‑store signage as needed.
• Serve as a backup cashier when needed to assist with front counter operations.

Event Setup & Operations

• Keep event areas clean, organized, and stocked with necessary supplies.
• Set up and break down tables, chairs, and other materials required for events.
• Assist with other store duties as assigned by managers.

Qualifications & Requirements

• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Ability to stay calm and problem‑solve during high‑energy events.
• Comfortable using basic technology for event management and calendar updates.
• Team‑oriented, reliable, and strong time‑management skills.

Preferred Qualifications

• Experience organizing or judging gaming events or tournaments.
• Familiarity with tournament software and TCG, board game, or tabletop gaming formats.
• Previous retail or customer service experience.

Physical Requirements

• Ability to stand and move for extended periods during events.
• Ability to lift up to 20 lbs. for event setup and breakdown.

Work Environment & Schedule

• Busy, event‑driven retail and gaming environment.
• Availability during evenings, weekends, and peak event times is required.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Employee discounts on products
• Professional development and advancement opportunities
• Friendly, high‑energy team environment

Equal Employment Opportunity Statement

Layton Sports Cards is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.