Sports Retail Associate

Layton Sports Cards; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Employee discounts on products

Professional development opportunities

Job summary

A sports collectibles retailer in New York is seeking a Sports Retail Associate. This role requires excellent customer service skills and the ability to work in a fast-paced environment while assisting customers with buying, selling, and trading sports cards. Ideal candidates are detail-oriented, reliable, and passionate about sports and collectibles. The position offers growth opportunities into senior roles and provides benefits such as health insurance and employee discounts.

Qualifications

• Ability to stand for extended periods and lift up to 25–30 lbs.
• Weekend and evening availability required.
• Must pass a background check.

Responsibilities

• Greet customers and provide a welcoming experience.
• Assist customers with purchasing sports cards and supplies.
• Process POS transactions accurately.

Skills

Strong customer service skills

Communication skills

Ability to work in a fast-paced retail environment

Team-oriented

Tools

POS systems

Job description

Overview

Position Overview The Sports Retail Associate is responsible for providing excellent customer service while supporting daily retail operations at Layton Sports Cards. This role is customer-facing and hands-on, assisting guests with buying, selling, and trading sports cards and collectibles, maintaining store organization, and supporting product flow and events. The ideal candidate is friendly, reliable, detail-oriented, and passionate about sports and collectibles.

Key Responsibilities

• Greet customers and provide a welcoming, knowledgeable, and professional experience
• Assist customers with purchasing sports cards, sealed products, supplies, and accessories
• Support buying, selling, and trading interactions under management guidance
• Answer basic product and hobby-related questions or escalate as needed
• Support high-volume sales periods, product releases, and promotions

Product & Store Support

• Stock shelves, organize displays, and maintain visual presentation standards
• Assist with restocking, product intake, and basic inventory organization
• Maintain cleanliness and organization of the sales floor and back-of-house areas
• Handle products carefully, including high-value cards and sealed items

Operations & Team Support

• Process POS transactions accurately (cash, credit, debit)
• Follow company policies, procedures, and operational standards
• Assist with store events, live breaks, or special initiatives as assigned
• Collaborate with team members to ensure smooth daily operations

Qualifications & Requirements

Required

• Strong customer service and communication skills
• Ability to work in a fast-paced retail environment
• Reliable, punctual, and team-oriented
• Willingness to learn about sports cards, products, and store systems
• Ability to stand for extended periods and lift up to 25–30 lbs
• Weekend and evening availability required
• Must pass a background check

Preferred

• Retail or customer service experience
• Familiarity with sports, trading cards, or collectibles
• Experience using POS systems

Work Environment & Schedule

• Retail sports card store with high customer interaction
• Schedule may include evenings, weekends, and major release days

Opportunities for Growth

• Advancement into Senior Associate, Team Lead, or Assistant Manager roles
• Opportunity to specialize in inventory, buying support, live breaks, or events
• Hands-on exposure to the sports card hobby and retail operations

Benefits

• Health, dental, and vision insurance
• Paid time off
• Employee discounts on products
• Professional development and advancement opportunities
• Friendly, high-energy team environment

Equal Employment Opportunity Statement

Layton Sports Cards is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.