tour specialist

TAG; London (OR); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Private medical and dental insurance

Wellness/EAP programme

Employee discounts

Enhanced employer pension

Service-based holiday entitlement

Job summary

TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C‑suite executives and award‑winning productions. The Touring team aims to deliver comprehensive and high‑quality services to its clients.

The Tour Specialist has responsibility for the fulfilment of TAG’s smaller touring client accounts, managing all tour and travel logistics in accordance with company and client policies.

Qualifications

• Education to Degree level or higher or equivalent combination of education and directly related experience.
• 2+ years travel management experience, preferably in touring.
• GDS experience, preferably Galileo.
• Good working knowledge of Microsoft Office Suite.

Responsibilities

• Fulfil all requests for TAG’s smaller tour client accounts.
• Formulate logistical itinerary plans within client budgets and create tour movement sheets ensuring accuracy and consistency throughout.
• Respond to queries and book travel arrangements, keeping all relevant records accurately updated.
• Design and create detailed PowerPoint presentations for artist hotels.
• Action and complete GDS and PNR tasks, TAG Desktop files, and any other applicable system tools or software implemented at TAG.
• Negotiate best rates from suppliers to maximise savings, reduce client expenditure and increase company profitability.
• Seek assistance and guidance from Senior Tour Specialists and Touring management teams as appropriate.

Education

Bachelor's degree or equivalent

Tools

Galileo

Microsoft Office

Job description

TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C‑suite executives and award‑winning productions.

Tour Specialist Overview

The Touring team aims to deliver comprehensive and high‑quality services to its clients. The Tour Specialist has responsibility for the fulfilment of TAG’s smaller touring client accounts, managing all tour and travel logistics in accordance with company and client policies. The position ensures the highest possible standards are always delivered with a personalised and individual approach to each client. The role is part of a development plan with the aim of progressing to Senior Tour Specialist.

Responsibilities & Duties

• Fulfil all requests for TAG’s smaller tour client accounts.
• Formulate logistical itinerary plans within client budgets and create tour movement sheets ensuring accuracy and consistency throughout.
• Respond to queries and book travel arrangements, keeping all relevant records accurately updated.
• Design and create detailed PowerPoint presentations for artist hotels.
• Action and complete GDS and PNR tasks, TAG Desktop files, and any other applicable system tools or software implemented at TAG.
• Negotiate best rates from suppliers to maximise savings, reduce client expenditure and increase company profitability.
• Seek assistance and guidance from Senior Tour Specialists and Touring management teams as appropriate.

Qualifications

• Education to Degree level or higher or equivalent combination of education and directly related experience.
• 2+ years travel management experience, preferably in touring.
• GDS experience, preferably Galileo.
• Good working knowledge of Microsoft Office Suite.

Benefits

• Competitive salary.
• Private medical and dental insurance.
• Wellness/EAP programme.
• Employee discounts.
• Enhanced employer pension contributions.
• Service‑based holiday entitlement.

We are committed to offering an equal opportunity for all employees and applicants.