Tour Guide Versailles PartTime 19hr

Snelling Staffing Lexington; Versailles (KY); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Job summary

Snelling Staffing Lexington is recruiting a tour guide for a prestigious Kentucky distillery in Versailles. You will lead 30- to 90-minute tours, greet guests, handle tickets, and promote Kentucky bourbon history. Candidates must be 21+, willing to work weekends, with strong communication, storytelling, and customer service skills.

In-person work with the tasting room and guest services team is expected. Experience presenting to groups and basic computer skills are preferred.

Qualifications

• Customer service experience is a must.

Responsibilities

• Deliver 3-5 daily guest experiences, ranging from 30-minute tastings to 90-minute walking tours.
• Serve as the first point of contact, greeting guests upon arrival and processing tickets.
• Handle credit card payments, verify guest identification, and process refunds as needed.
• Communicate tour sizes and demographics to the tasting room and tour guides.
• Book and adjust tour reservations and resolve guest concerns with the help of Tour Captains and the Guest Services Manager.
• Set up and tear down the tasting room.

Skills

Customer service

Public speaking

Storytelling

Group management

Basic computer skills

Job description

Now hiring a tour guide for a prestigious distillery, steeped in rich Kentucky bourbon history and tradition! Qualified candidates must be at least 21 years old and able to walk/stand for long periods of time. The ideal candidates must be able to work weekdays and weekends and have exceptional communication skills like the ability to speak in front of large crowds of people. They must have a friendly and outgoing demeanor with an excellent speaking voice and a professional image.

Customer service experience is a must!

Enjoy promoting Kentucky's bourbon with visitors from across the country and around the world!

What You Can Expect :

• Deliver 3-5 daily guest experiences, ranging from 30-minute tastings to 90-minute walking tours.
• Serve as the first point of contact, greeting guests upon arrival and processing tickets.
• Handle credit card payments, verify guest identification, and process refunds as needed.
• Communicate tour sizes and demographics to the tasting room and tour guides.
• Book and adjust tour reservations and resolve guest concerns with the help of Tour Captains and the Guest Services Manager.
• Set up and tear down the tasting room.

What You Bring to the Table :

• A passion for spirits and exceptional customer service.
• Strong communication and storytelling skills.
• Ability to manage and lead groups effectively.
• Flexibility to perform various roles and adapt to different tasks.
• Basic computer skills.

*You must be willing to work weekends.*

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Weekends as needed
  

Application Question(s):

• Are you at least 21 years of age?

Experience:

• Presentation skills: 1 year (Required)

Ability to Commute:

• Versailles, KY (Required)
  

Work Location: In person