Tour Guide Driver - Los Angeles, CA

LAZ Parking; Los Angeles (CA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Earned wage access

Referral bonus

Weekend shifts

Job summary

LAZ Parking in Los Angeles is seeking a Tour Guide Driver to transport guests safely and efficiently while delivering excellent customer service. You will greet guests, provide information, and follow supervisor directions to ensure smooth operations in a busy parking complex.

The role requires a valid Class C license with at least two years of driving experience, a professional appearance, and strong communication skills.

Qualifications

• Must have a Valid Class C license and at least 2 years of licensed driving experience.
• Ability to communicate, listen effectively, and understand basic manuals with written instructions.
• Maintain a professional appearance at all times.

Responsibilities

• Greet and interact with the public and fellow employees.
• Assist guests with general information about the complex.
• Follow directions of supervisors when requested.
• Provide premier customer satisfaction with a friendly demeanor and helpful attitude.
• Perform pre- and post-inspection activities for safety and maintenance standards.
• Conduct daily cleaning and trolley maintenance; maintain neat appearance.
• Handle funds carefully and report lost articles.
• Use a two-way radio to communicate with dispatch or supervisor.
• Perform other related duties as assigned.

Skills

Professional communication

Outgoing personality

English proficiency

Flexible shifts

Openness to feedback

Urgency and timeliness

Teamwork and interpersonal skills

Job description

Benefits

• Pay Active - On-demand access to earned wages, get up to 50% of your earned wages
• Hourly Rate is $20-$21
• Referral Bonus: $150 for EACH person you refer
• Must work weekends and some late nights.
• No facial - Strict grooming standards.
• No visible tattoos.

The Spirit of the Position

The Tour Guide Driver position is responsible for the effective, efficient and safe transportation of guests. To ensure that all activities support the safety and welfare of all guests.

Responsibilities

• Greet and interact well with the public and fellow employees.
• Assist guests with general information about the complex.
• To work with and without supervision and follow the direction of supervisors when requests are made.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and a willingness to help at all times.
• Perform pre- and post-inspection activities to ensure proper operating conditions, compliance with proper safety equipment, and maintenance standards.
• Perform daily routine cleaning and trolley maintenance activities; maintain a neat and orderly appearance to include assigned uniforms.
• Exercise care in the handling of funds and reporting of lost articles.
• Use a two-way radio to interact and communicate professionally with the dispatch office and/or supervisor.
• Perform other related/ additional duties and tasks as assigned.

Requirements

• Must have a Valid Class C license and have at least 2 years of licensed driving experience.
• Ability to communicate, listen effectively, and understand basic manuals with written instructions.
• Maintain a professional appearance at all times.

Skills

• Ability to communicate professionally by conveying information effectively.
• Must possess an outgoing and enthusiastic personality.
• Ability to speak, read, and comprehend the English language.
• Ability to work flexible shifts/hours (days, evenings, weekends, holidays), including overtime, peak volume periods, and vacated shifts.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent teambuilding and interpersonal skills.

Physical Demands

• Ability to work in the elements -- heat, wind, snow, rain, etc.
• Ability to stand, walk and sit for extended periods of time, up to 8 hours a day.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Ability to perform functions that require repetitive motions using.
• Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status

Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.