Overnight Front Desk - Los Angeles, CA

LAZ Parking; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

LAZ Parking is seeking an Overnight Front Desk team member in Los Angeles. You will greet guests, direct car flow, operate the intercom, assist with luggage, and manage valet tickets with a friendly, professional demeanor.

Responsibilities include parking and retrieving vehicles efficiently, maintaining a clean reception area, and supporting guests with a positive attitude during overnight hours. Must be comfortable working with or without supervision and lifting up to 50 pounds.

Qualifications

• Excellent verbal communication skills.
• Strong interpersonal skills.
• Strong organizational skills.
• High commitment to customer satisfaction.
• Ability to consistently maintain a pleasant, cordial demeanor under stress.
• Ability to multi-task in a fast-paced environment.
• Well-organized approach to responsibilities.
• Proficient with Microsoft Excel and Word, plus internet research.

Responsibilities

• Greet, welcome and direct guests appropriately.
• Operate an intercom.
• Direct traffic to keep flow of cars organized with a smile.
• Assist guests with luggage as needed.
• Turn off each car and retrieve keys as required.
• Provide valet tickets and explain retrieval process.
• Park and retrieve cars efficiently and safely.
• Maintain a clean, welcoming reception area.
• Perform other related duties as assigned.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Customer service

Customer satisfaction

Multi-tasking

Teamwork

Lifting 50 lbs

Tools

Microsoft Excel

Microsoft Word

Job description

The Spirit Of The Position

The Overnight Front Desk is an enthusiastic and charismatic individual who greets each day and every person with a smile.

Responsibilities

• Greeting, welcoming and directing guest appropriately.
• Operating an intercom.
• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
• Assist guests with luggage from vehicle and to vehicle as necessary.
• Turn off each car and remove keys.
• Provide each customer with a valet ticket and provide retrieval process.
• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner.
• Provide a self-reliant attitude when needed. Must be able to work with or without supervision.
• Maintaining a clean and welcoming reception area.
• Other related duties as assigned

Experience

• 1-2 years in Hospitality (or similar) position is preferred.
• Min of 2yrs with Valid Driver’s License.

Skills

• Excellent verbal communication skills
• Strong interpersonal skills
• Strong organizational skills
• High commitment to customer satisfaction
• Ability to consistently maintain a pleasant, cordial composure regardless of stressful situations
• Ability to multi-task and work in fast paced environment
• Well-organized approach to job responsibilities
• Advanced knowledge of Microsoft Excel and Word, strong internet skills using external websites
• Ability to work well with team members as well as independently
• Ability to lift, push and pull at least 50 pounds

Schedule availability Monday to Sunday 12am-8:30am

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status

Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.