Tour Coordinator, Correctional Health Services

NYC Health + Hospitals; New York (NY); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Retirement Savings and Pension Plans

Paid Holidays and Vacation

Job summary

A public health care institution in New York is seeking a Tour Coordinator to oversee clinic operations in correctional health services. This role requires strong communication skills and experience in health care program planning. Responsibilities include coordinating patient services, monitoring patient flow, and providing administrative support. Candidates should hold a degree and have relevant experience in a health care setting.

Qualifications

• A minimum of four years of experience related to Health Care Program Planning.
• Demonstrated skills in written and oral communication.

Responsibilities

• Manage and coordinate clinic operations and administrative tasks.
• Act as an intermediary between CHS Management and Correctional staff.
• Monitor patient production and conduct regular visits to clinic areas.

Skills

Strong written and verbal communication skills

Ability to develop reports and analysis

Advanced Microsoft Office Suite skills

Detail-oriented and strong organizational skills

Ability to adapt to new situations

Education

Baccalaureate Degree in Business Administration or related fields

Job description

Tour Coordinator, Correctional Health Services

Join to apply for the Tour Coordinator, Correctional Health Services role at NYC Health + Hospitals

Tour Coordinator, Correctional Health Services

1 week ago Be among the first 25 applicants

Join to apply for the Tour Coordinator, Correctional Health Services role at NYC Health + Hospitals

NYC Health + Hospitals provided pay range

This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $80,000.00/yr

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.

Job Description

New York City Health and Hospitals Corporation

Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City’s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support.

Position Overview

Under the supervision of the Health Service Administrator, the Tour Coordinator (TC) is responsible for managing and coordinating assigned sub-unit operations and administration. The Tour Coordinator is a vital part of this, providing essential support for clinic operations and administrative oversight across CHS sites. The TC's duties include process monitoring and direct handling of department-specific requests, such as telephonic and email requests, daily operational coordination tasks, and preparing operational reports.

Essential Job Functions

• Assists in planning for the service/program through consultation with management, clinical staff, and other associated healthcare services to coordinate joint patient and management objectives.
• Assists in planning development and may conduct training programs to maintain personnel proficiency, use of new equipment, and implement methods and procedures.
• Act as an intermediary between CHS Management, Central Operations, and Correctional staff to ensure patient production for healthcare services.
• Monitors patient production and conducts regular visits to clinic areas or patient holding areas to ensure proper patient flow and to flag unnecessary delays in patient’s movement to Correctional staff.
• Performs data entry and retrieval of records, lists, and statistical information; reviews statistical reports for accuracy and initiates procedures to resolve deficiencies; compiles and enters data; makes calculations; and prepares charts, graphs, databases, summaries, and reports.
• Provides administrative support for a comprehensive health service program of professional and non-professional staff and related health care personnel.
• Assists in scheduling meetings and appointments within the department and external entities.
• Prepares and maintains operational manuals and procedures up to date.
• Manages all departmental repairs and ordering of stationery and equipment as needed.
• Other administrative duties as deemed necessary.
  
  

Departmental Preferences

• Strong written and verbal communication skills.
• Ability to develop reports and analysis.
• Ability to generate data reports from single and multiple systems.
• Advanced Microsoft Office Suite skills with an emphasis on Excel and PowerPoint.
• Detail-oriented and strong organizational and follow-through to coordinate work plans, prioritize assignments and meet deadlines.
• High degree of professionalism, courtesy, strong work ethic, integrity, regard for confidentiality and ability to work with discretion on sensitive matters.
• Ability to adapt to new situations, collaborate with team members, and work under pressure with minimal supervision, when necessary.
• Knowledge of operational health care policies and programs utilized in health care settings.
  
  

Minimum Qualifications

• A Baccalaureate Degree from an accredited college or university in Business Administration, Engineering or Social Sciences, Health Care Specialization, Physical Sciences or related programs; and
  
  

A minimum of four years of progressive, responsible experience related to Health Care Program Planning, Research, Design, Operation, Evaluation and Analysis; or

• A Masters Degree from an accredited college or university in Public Health, Public or Hospital Administration, Health Care Specialization, Business Administration or related disciplines; and
  
  

A minimum of three years progressive, responsible experience directly related to health care program planning, research, design, operation, evaluation and analysis; or

• A satisfactory equivalent combination of training, education and experience; and,
• Demonstrated skills in written and oral communication.
  
  

Department Preferences

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button or mail your resume, noting the above Job ID #, to:

NYC Health + Hospitals / Correctional Health Services

Talent Acquisition

Human Resources Department

55 Water Street, 18th Floor

New York, NY 10041

Attn: Talent Acquisition

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at NYC Health + Hospitals by 2x

Sign in to set job alerts for “Tour Coordinator” roles.

New York, NY $50,000.00-$70,000.00 1 month ago

Jersey City, NJ $58,000.00-$62,000.00 3 days ago

New York, NY $65,000.00-$75,000.00 1 week ago

New York, NY $40,000.00-$42,000.00 1 week ago

New York, NY $60,000.00-$70,000.00 22 hours ago

New York, NY $56,000.00-$70,000.00 1 week ago

Jersey City, NJ $56,000.00-$63,000.00 1 week ago

New York, NY $65,000.00-$70,000.00 5 days ago

New York, NY $40,000.00-$50,000.00 2 days ago

Jersey City, NJ $18.00-$28.00 12 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.