Total Traffic & Weather Network Contracts Coordinator

iHeartMedia; San Antonio (TX); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Employer sponsored medical, dental and vision

Paid vacation and sick time

401K plan

Employee Assistance Program

Job summary

A leading audio company in San Antonio is looking for a team member to manage order processing. The role involves data entry, ensuring accuracy, and collaborating closely within various departments. Candidates should have strong computer proficiency and exceptional attention to detail. Flexibility in hours is required. The position offers competitive benefits including health insurance and a 401K plan while promoting a diverse and inclusive workplace.

Qualifications

• Ability to work extended hours or late nights as needed.
• Self-motivated with ability to work independently.
• Exceptional attention to detail and organizational skills.

Responsibilities

• Accurately enter SOEF and non-spot orders.
• Review and modify previously entered orders for accuracy.
• Tackle troubleshooting technical issues and provide timely resolutions.

Skills

Strong computer proficiency

Exceptional data entry accuracy

Customer service experience

Excellent time management

Multitasking abilities

Education

High school diploma

Bachelor’s degree preferred

Job description

iHeartMedia

Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad‑supported music streaming service. In fact, we have:

• More #1 rated markets than the next two largest radio companies combined;
• We’re the largest podcast publisher, with more monthly downloads than the second‑ and third‑largest podcast publishers combined. Podcasting, the fastest‑growing new media, today has more monthly users than streaming music services or Netflix;
• iHeart is the home of many of the country’s most popular and trusted on‑air personalities and podcast influencers, who build important connections with hundreds of communities across America;
• We create and produce some of the most popular and well‑known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
• iHeartRadio is the #1 streaming radio digital service in America;
• Our social media footprint is 7 times larger than the next largest audio service; and
• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

The Contracts team ensures all orders—whether imported or entered manually—are accurately processed within our internal BMS system. We collaborate closely with multiple departments, including Ad Sales, Revenue Management, Scheduling, Copy, Billing, and Commissions, to confirm that every contract is complete and ready for scheduling. Our team operates under unique hours to meet critical deadlines. All orders for the scheduling week must be entered by 9 PM on Tuesday and Wednesday. This is a fast‑paced, deadline‑driven environment where flexibility, precision, and teamwork are key to success.

What You’ll Do:

• Accurately enter SOEF and non‑spot orders, including Weather and Traffic Naming Rights.
• Review, modify, and research previously entered orders to ensure accuracy.
• Enter National GRP orders and manage Ad+ orders.
• Troubleshoot technical issues and provide timely resolutions.
• Manage incoming emails and requests from the TTWN network with professionalism and efficiency.

What You’ll Need:

• Strong computer proficiency and exceptional data entry accuracy.
• Ability to work extended hours or late nights as needed to meet deadlines.
• Self‑motivated with the ability to work independently and collaboratively.
• Exceptional attention to detail and organizational skills.
• Customer service experience a plus.
• Excellent time management, planning, and multitasking abilities.
• Availability to work a 12:00 PM – 9:00 PM shift on Tuesday or Wednesday as needed.
• High school diploma required.
• Bachelor’s degree preferred.

What You’ll Bring:

• Respect for others and a strong belief that others should do this in return.
• Accountability for own work and desire to provide guidance to new team members.
• Ability to contribute to several projects at the same time under a moderate level of direction.
• Application of objective judgement, technical skills and prior experience to solve business problems.
• Strong written and verbal communication skills, including a knack for explaining complex information in a straightforward manner.
• Desire for continued knowledge sharing and learning.
• Understanding of impact of own decisions.

Location:

San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type:

Regular

Time Type:

Full time

Pay Type:

Hourly

Benefits:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well‑being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non‑Compete will be required for certain positions and as allowed by law.

Our organization participates in E‑Verify. Click here to learn about E‑Verify.