Human Resources Specialist

Weisiger Group; Charlotte (NC); On-site; USD 54,000 - 72,000; Full time

Job summary

Weisiger Group in Charlotte, NC is seeking an HR Specialist to support the HR Operations team with benefits administration, onboarding and employee inquiries. The role emphasizes accurate benefits processing, HIPAA compliance and improving the employee experience.

You will partner with HRIS, manage open enrollment, assist new hires, and maintain HR files while delivering timely, confidential service to employees and managers.

Qualifications

• 4-year college degree preferred.
• Minimum of 3 years of HR experience with a focus on benefits administration.
• Experience in leave administration (FMLA, STD, LTD).
• Experience in HR Shared Services or HR Operations environment preferred.
• Ability to perform in a fast-paced environment and manage multiple priorities.
• Strong verbal and written communication and time-management skills.

Responsibilities

• Manage daily administration of current benefit programs, including health and welfare plans, Wellness, leave and disability, tuition reimbursement, and 401K.
• Maintain employee benefits files and records.
• Oversee monthly billing for group plans and HIPAA compliance.
• Discuss benefit options with new employees and process enrollments.
• Manage Safety Boot and Tool Benefit Plans and audits.
• Resolve benefit questions with timely, equitable resolution.
• Partner with HRIS to test open enrollment and run reports.
• Support onboarding of new employees including I-9, notebooks, and badges.
• Develop and maintain HR files in accordance with laws and best practices.
• Serve as HR Hotline support for inquiries about programs, policies, and procedures.

Skills

Benefits administration

HRIS

Communication

Time management

Team player

Education

Bachelor's degree

Tools

HRIS

Job description

The HR Specialist is a key member of the Human Resources team supporting the entire enterprise. This is an exciting role reporting to our Director, HR Operations. This position focuses on operational aspects of the department with a primary responsibility in Benefits, Onboarding and Employee Inquiries. We are seeking someone with analytical savvy with experience in the benefits area and has an interest in creating a positive impact on our employee experience.

Essential Functions

• Manage daily administration of current benefit programs to include all health and welfare plans, Wellness program, leave and disability, tuition reimbursement, and 401K.
• Maintain employee benefits files and detailed records of employee benefits plans.
• Oversee the processing of monthly billings for all group plans and ensuring strict compliance with HIPAA.
• Discuss benefit options with new employees and process benefit enrollments for new hires and life events.
• Manage Safety Boot and Tool Benefit Plans, inclusive of regular audits and outreach to employees.
• Resolve employee benefit questions and issues to ensure quick, equitable and courteous resolution.
• Work with benefit vendors on claims resolution issues. Escalate benefit issues as needed.
• Partner with HRIS Team to test Benefits Open Enrollment platform and run routine reporting on open enrollment progress.
• Support onboarding of new employees including preparing employee electronic files, manage I-9, sending new hire notebooks and creating badges.
• Develop and maintain complete and accurate HR files for all employees, including all documents related to employer policies, payroll and benefit information in accordance with HR laws and best practices.
• Accurately maintain HRIS system with any personal changes
• Serve as support for the HR Hotline and group email box by answering internal and external inquiries regarding programs, policies, and procedures.
• Document current processes and seek out efficient methods with intent to simplify and enhance the employee and manager experience.
• Prepare targeted employee communications and create/distribute reports in support of HR programs.
• Maintains and understands the importance of professionalism and confidentiality of all information.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• 4-year college degree is preferred.
• Minimum of 3 years of HR experience with a concentration in Benefits Administration.
• Experience in Leave Administration including FMLA (Family Medical Leave Act), STD, and LTD administration.
• Experience in a HR Shared Services or HR Operations environment preferred.
• Ability to execute in a fast-paced environment while balancing multiple priorities.
• Solid verbal and written communication skills along with effective time-management
• Strong team player with both internal and external partners; but able to work independently with minimal direction.