Total Rewards Manager

People Talent Acquisition; San Juan (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

People Talent Acquisition's client, a Puerto Rico-based financial institution, seeks a Total Rewards Manager to design and manage compensation, benefits, payroll, HRIS, and related compliance.

This role leads a team, partners with vendors, and drives cost-effective, competitive programs aligned with business goals.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Finance, or related field.
• 7+ years in compensation/benefits administration and payroll management, including M&A and vendor mgmt.
• 5+ years managing HRIS platforms and implementations.
• Strong knowledge of regulatory requirements for employee benefits and multi-state payroll.
• Excellent organizational, analytical, and attention to detail.
• Ability to manage multiple priorities with flexibility.
• Strong customer service and stakeholder management skills.

Responsibilities

• Oversee payroll policies, procedures, reconciliations, and processing to ensure accurate payments in compliance with regulations.
• Manage health, wellness, leave, and voluntary benefit programs, ensuring ERISA, ACA, COBRA, HIPAA, FMLA compliance.
• Oversee HRIS platform, enhancements, upgrades, integrations, and implementations for security and usability.
• Ensure compliance with payroll, benefits, data privacy, and maintain documentation and reporting.
• Lead, mentor, and develop team; set goals and drive process improvements through automation.
• Lead cross-functional projects related to compensation, benefits, and HR operations.
• Foster continuous improvement and excellent customer service culture.
• Prepare and manage the total rewards budget with variance monitoring.

Skills

Payroll

Benefits admin

HRIS management

Regulatory compliance

Data privacy

Vendor management

Cross-functional leadership

Education

Bachelor’s degree in business/HR/finance

Tools

HRIS software

Payroll software

Job description

Company Overview

Our client is a recognized financial institution in Puerto Rico and a leader in consumer lending solutions. With a strong market presence and extensive experience in the industry, the organization offers accessible financial products and customer-focused services through a broad network across the island. The company is currently seeking a Total Rewards Manager to lead compensation, benefits, and recognition strategies aimed at enhancing employee experience, engagement, and talent retention.

Job Summary

The Total Rewards Manager is responsible for designing, implementing, and managing the company’s total rewards programs, including employee benefits, compensation, payroll, Human Resources Information Systems (HRIS), and related compliance activities. This role provides both strategic and operational leadership for total rewards management, ensuring programs remain competitive, compliant, cost-effective, and aligned with the organization’s business objectives and long-term goals. The position will also lead a team dedicated to delivering exceptional service to internal and external stakeholders while partnering closely with vendors and business partners to develop value-driven solutions that enhance the overall employee experience.

Responsibilities and Duties

1. Oversee all payroll policies, procedures, reconciliations, and processing activities to ensure accurate and timely employee payments in compliance with federal, state, and local regulations.
2. Manage employee benefit programs, including health, wellness, leave of absence, and voluntary benefit plans, ensuring compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and other applicable regulations.
3. Oversee the HRIS platform and related projects, including system enhancements, upgrades, integrations, and implementations, to optimize functionality, security, and end-user experience.
4. Ensure compliance with payroll, benefits, and data privacy regulations while maintaining all required documentation, records, and reporting.
5. Lead, develop, and mentor team members; establish departmental goals and service standards; and identify opportunities to streamline processes through automation and technology solutions.
6. Lead cross-functional projects related to compensation, benefits, and Human Resources operations.
7. Foster a culture of continuous improvement and excellence in customer service.
8. Prepare and manage the annual total rewards budget, monitoring monthly and year-to-date variances to ensure effective financial management.

Qualifications and Skills

1. Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field required. A minimum of seven (7) years of experience in compensation and benefits administration and payroll management is required, including experience with mergers and acquisitions (M&A) and third-party vendor management.
2. At least five (5) years of experience managing, configuring, and maintaining HRIS platforms, including system implementation experience.
3. Advanced knowledge of regulatory requirements and compliance related to employee benefit programs and multi-state payroll administration.
4. Strong organizational and analytical skills with exceptional attention to detail.
5. Proven ability to manage multiple priorities simultaneously while demonstrating flexibility and adaptability.
6. Excellent customer service and stakeholder management skills.