Total Rewards Casino Guest Services Cashier

Caesars Entertainment Corporation; Robinsonville (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Caesars Entertainment is seeking a Casino Services Representative at Horseshoe Casino Tunica to deliver outstanding guest service and handle Total Rewards related functions. You will perform monetary transactions, cash handling, and issue jackpots while maintaining accurate records in CMS and WINet.

Responsibilities include assisting guests at the counter, promoting Total Rewards programs, and supporting bus operations while upholding confidentiality and compliance with gaming regulations.

Qualifications

• Minimum one year experience as a Cashier or Teller handling money.
• Must be at least 21 and eligible for MS gaming permit.
• Ability to perform basic math and type at least 20 wpm.
• Fluent in reading/writing/speaking English.

Responsibilities

• Provide excellent guest service and manage Total Rewards functions.
• Perform monetary transactions for casino customers and issue jackpots.
• Maintain accurate records per gaming regs and policy.
• Operate CMS/WINet and assist with bus operations documentation.
• Promote Total Rewards program and assist guests at the counter.
• Stay professional, confidential, and calm in all situations.

Skills

Customer service

Cash handling

Communication skills

Problem solving

Attention to detail

Data entry

Education

High school diploma or GED

Tools

CMS

WINet

10 key adding machine

PC computers

Job description

Caesars Entertainment is seeking a Casino Services Representative at Horseshoe Casino Tunica to deliver outstanding guest service and handle Total Rewards related functions. You will perform monetary transactions, cash handling, and issue jackpots while maintaining accurate records in CMS and WINet.

Responsibilities include assisting guests at the counter, promoting Total Rewards programs, and supporting bus operations while upholding confidentiality and compliance with gaming regulations.