Total Loss Auto Claims Specialist

AAA; Carson (CA); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in California seeks a Claims Total Loss Adjuster to oversee end-to-end total loss auto claims, including evaluation, negotiations, titling, and settlement, using CCC One, ClaimsCenter, CSAToday, and TLO.

You will communicate with owners, lienholders, salvage, and internal teams, maintain compliant records, and support process improvements, with licensing and regulatory compliance emphasized.

Qualifications

• Bachelor's degree or equivalent combination of education and experience preferred.
• 1-3 years claims experience preferred.
• Proficient with Microsoft Office; strong written and verbal communication.
• Ability to pass state licensing.

Responsibilities

• Manage end-to-end processing of total loss claims, including evaluation and settlement.
• Maintain accurate claim records in Claims Center and related systems.
• Communicate with vehicle owners, lienholders, and vendors to resolve titling issues.
• Mentor teammates and participate in process-improvement initiatives.
• Ensure compliance with internal guidelines and regulatory requirements.

Skills

Microsoft Office

Communication skills

Organization

Detail-oriented

Education

Independent Adjuster License

Bachelor's equivalence

Tools

CCC One

ClaimsCenter

CSAToday

TLO

Job description

Auto Club Enterprises in California seeks a Claims Total Loss Adjuster to oversee end-to-end total loss auto claims, including evaluation, negotiations, titling, and settlement, using CCC One, ClaimsCenter, CSAToday, and TLO.

You will communicate with owners, lienholders, salvage, and internal teams, maintain compliant records, and support process improvements, with licensing and regulatory compliance emphasized.