Tortilleria Clerk PT/FT [MONTE CRISTO]

Juniors Supermarkets; Edinburg (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Juniors Supermarkets in Edinburg, TX is hiring a tortilla production associate to serve customers and operate tortilla equipment. You will prepare tortillas, package products, and ensure freshness and quality while maintaining a clean work area.

Responsibilities include taking orders, handling transactions, stocking, and adhering to food safety standards. Prior experience in food service is preferred, bilingual in Spanish and English is a plus.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year of experience in customer service.
• Food Handlers Certification required.
• Bilingual Spanish/English preferred.

Responsibilities

• Operate tortilla-making equipment safely and efficiently.
• Take customer orders and provide friendly service.
• Prepare fresh tortillas and related products per recipes.
• Package orders with correct labeling and weights.
• Handle cash register transactions accurately.
• Maintain cleanliness and sanitation of work area.
• Monitor inventory and inform management of shortages.
• Assist with stocking shelves and receiving deliveries.
• Follow safety, sanitation, and company guidelines.

Skills

Customer service

Communication

Cash handling

Food safety

Teamwork

Stamina / standing

Bilingual

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: Tortillas and Pastries - Edinburg, TX 78541, Education Level: None, Travel Percentage: None

Job Purpose

To provide exceptional customer service while efficiently operating the tortilla-making equipment and maintaining a clean and organized work area within the tortilleria. This role involves taking customer orders, preparing fresh tortillas and related products, packaging orders, handling transactions, and ensuring the quality and freshness of all products.

Key Responsibilities

• Operate tortilla-making equipment, including dough mixers, presses, and ovens, ensuring proper functioning and adherence to safety procedures.
• Prepare fresh tortillas of various sizes and types according to customer orders and established recipes.
• Package tortillas and related products (e.g., tostadas, chips) for sale, ensuring proper weight, labeling, and presentation.
• Provide prompt and friendly customer service, taking orders accurately and efficiently, answering questions about products, and addressing customer concerns.
• Maintain a clean and organized work area, including cleaning equipment, sanitizing surfaces, and stocking supplies.
• Monitor inventory levels of ingredients and packaging materials, informing management of any shortages or discrepancies.
• Handle cash register transactions, processing payments accurately and efficiently.
• Ensure the quality and freshness of all products, adhering to food safety standards and company guidelines.
• Assist with other tasks as needed, such as stocking shelves, rotating stock, and receiving deliveries.
• Adhere to all company policies and procedures, including those related to safety, sanitation, and customer service.

Additional Duties

Management reserves the right to assign additional tasks as necessary to support store operations. Employees will be provided with proper training and protective equipment for any and all assigned tasks that require special handling.

Preferred Education

• High School Diploma or equivalent

Required Experience

• Minimum of 1 year of experience in a customer service role, preferably in a food service or retail environment.
• Experience handling cash and processing transactions.
• Experience with food preparation and handling, preferably with tortillas or related products.

Required Skills and Abilities

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills and the ability to accurately handle cash transactions.
• Knowledge of food safety and hygiene practices.
• Ability to work as part of a team and contribute to a positive work environment.
• Ability to stand for extended periods and lift up to 25 pounds.
• Bilingual (Spanish/English) preferred.

Required Certifications

• Food Handlers Certification (required)