Tortilleria Clerk (Full Time) | - South Pharr

Juniors Supermarkets; Pharr (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Juniors Supermarkets in Pharr, TX is hiring a Tortilla Production/Kitchen Associate to deliver friendly service and keep a clean, efficient tortilleria. You will operate dough mixers, presses and ovens, make fresh tortillas to order, package products, and handle sales at the register.

The role requires a High School Diploma or equivalent, at least 1 year in a customer-service setting, cash handling experience, and a Food Handlers Certification.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of experience in a customer service role, preferably in food service or retail.
• Food Handlers Certification required.

Responsibilities

• Operate tortilla-making equipment (dough mixers, presses, ovens) following safety procedures.
• Prepare fresh tortillas of various sizes per orders and recipes.
• Package tortillas and related products with proper labeling and presentation.
• Provide prompt, friendly customer service and handle transactions accurately.
• Maintain a clean and organized work area; sanitize surfaces and stock supplies.
• Monitor inventory and report shortages or discrepancies.
• Handle cash register transactions; process payments accurately.
• Ensure quality and freshness according to food safety standards.

Skills

Customer service

Cash handling

Food safety

Bilingual Spanish/English

Teamwork

Stamina

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Job Details: Job Location: Juniors #3 - Pharr, TX 78577, Education Level: None, Travel Percentage: None, Job Purpose:

• - To provide exceptional customer service while efficiently operating the tortilla-making equipment and maintaining a clean and organized work area within the tortilleria. This role involves taking customer orders, preparing fresh tortillas and related products, packaging orders, handling transactions, and ensuring the quality and freshness of all products.

Key Responsibilities:

• - Operate tortilla-making equipment, including dough mixers, presses, and ovens, ensuring proper functioning and adherence to safety procedures.
• - Prepare fresh tortillas of various sizes and types according to customer orders and established recipes.
• - Package tortillas and related products (e.g., tostadas, chips) for sale, ensuring proper weight, labeling, and presentation.
• - Provide prompt and friendly customer service, taking orders accurately and efficiently, answering questions about products, and addressing customer concerns.
• - Maintain a clean and organized work area, including cleaning equipment, sanitizing surfaces, and stocking supplies.
• - Monitor inventory levels of ingredients and packaging materials, informing management of any shortages or discrepancies.
• - Handle cash register transactions, processing payments accurately and efficiently.
• - Ensure the quality and freshness of all products, adhering to food safety standards and company guidelines.
• - Assist with other tasks as needed, such as stocking shelves, rotating stock, and receiving deliveries.
• - Adhere to all company policies and procedures, including those related to safety, sanitation, and customer service.

Additional Duties:

Management reserves the right to assign additional tasks as necessary to support store operations.

Employees will be provided with proper training and protective equipment for any and all assigned tasks that require special handling.

Qualifications:

Preferred Education:

• - High School Diploma or equivalent

Required Experience:

• - Minimum of 1 year of experience in a customer service role, preferably in a food service or retail environment.
• - Experience handling cash and processing transactions.
• - Experience with food preparation and handling, preferably with tortillas or related products.

Required Skills and Abilities:

• - Excellent customer service skills and a friendly, approachable demeanor.
• - Strong communication skills, both verbal and written.
• - Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• - Basic math skills and the ability to accurately handle cash transactions.
• - Knowledge of food safety and hygiene practices.
• - Ability to work as part of a team and contribute to a positive work environment.
• - Ability to stand for extended periods and lift up to 25 pounds.
• - Bilingual (Spanish/English) preferred.

Required Certifications:

• -Food Handlers Certification (required)