Toro Toro Server (Full-Time) | InterContinental Miami Downtown

IHG Hotels & Resorts; Miami (FL); On-site; USD 6,000 - 8,000; Part time

Benefits offered by this job

Healthcare support

Dental and vision insurance

401k matching plan

Hotel discounts worldwide

Access to various discount programs

Job summary

IHG Hotels & Resorts is seeking a Toro Toro Server based in Miami, Florida. In this customer-focused role, you will welcome guests, take orders, and ensure service is up to standard, creating memorable dining experiences.

The ideal candidate should have food service experience and the ability to handle physical tasks. Compensation includes an hourly pay rate of $4.75 plus gratuities, as well as a competitive benefits package that may include healthcare support and hotel discounts.

Qualifications

• Experience with food service and general knowledge of restaurant operations.
• Ability to carry or lift items weighing up to 50 pounds.
• Basic reading and writing abilities for taking orders and completing paperwork.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Prepare food and beverages for service to hotel guests.
• Ensure service standards are met and maintained.
• Perform side-work and manage wait staff stations.

Skills

Communication skills

Basic math skills

Food service experience

Job description

As a Toro Toro Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

DUTIES AND RESPONSIBILITIES

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.
• Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
• May assist with other duties as assigned.

What we need from you

Basic reading and writing. Food service experience with general knowledge of restaurant operations.

Qualifications and Requirements

• Carrying or lifting items weighing up to 50 pounds
• Moving about the restaurant
• Handling food objects; plates, trays, glasses, etc.
• Bending, stooping, kneeling

Other

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

What we offer

The hourly pay rate for this role is $4.75, plus gratuities.

In return we will give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Don’t quite meet every single requirement, but still believe you’re a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.