Ole F&B Attendant (Part-Time) | InterContinental Miami Downtown

IHG Hotels & Resorts; Miami (FL); On-site; USD 9,660 - 13,758; Part time

Benefits offered by this job

Hotel discounts worldwide

Access to various discount programs

Team-oriented work environment

Job summary

IHG Hotels & Resorts in Miami seeks an Ole Food & Beverage Attendant dedicated to enhancing guest experiences. You will assist with food service, maintain cleanliness and organization in restaurant areas, and collaborate with team members. Candidates should have a high school diploma, communication skills, and be able to lift up to 50 pounds. This position offers an hourly pay rate of $8.50 plus gratuities, alongside worldwide hotel discounts and access to various employee perks.

Qualifications

• High school diploma or equivalent; basic reading, writing, and math skills preferred.
• Preferred prior food preparation and food service experience.
• Ability to carry or lift items weighing up to 50 pounds.

Responsibilities

• Assist wait staff in the service of food according to standards.
• Maintain cleanliness of the restaurant and service areas.
• Monitor supplies and replenish buffet items as necessary.

Skills

Customer service

Teamwork

Communication

Food handling

Education

High school diploma or equivalent

Job description

Overview

As the world's largest family of luxury hotels, InterContinental Hotels & Resorts® aims to make guests feel special, cosmopolitan and In the Know. We seek to recruit team members who are genuine ambassadors of the InterContinental brand and who share a passion for luxury travel across cultures.

At InterContinental Miami we pride ourselves on being ONE GREAT TEAM, and a nine-time TOP WORKPLACES award recipient in South Florida.

Your day to day

As an Ole Food & Beverage Attendant, your passion for customer service will complete each guest’s experience. By taking pride in your workspace, keeping high standards, and applying your expertise, you’ll help create memorable guest experiences.

Duties and Responsibilities

• Assist the wait staff in the service of food in accordance with established standards.
• Set up station in the kitchen.
• Deliver food from kitchen to guests’ tables. Place food in proper position and announce food as it is placed in front of guest, if required.
• Maintain the orderly upkeep of coolers and storage areas.
• Maintain all assigned food production service areas in an orderly manner in compliance with sanitation and health regulations.
• Assist in maintaining the cleanliness of the restaurant in all areas.
• Promote teamwork and quality service through daily communication and coordination with other departments (Catering, Banquets, Outlets, and Guest Services).
• May assist with other duties as needed, such as welcoming, greeting and seating guests, counting and exchanging soiled linen, polishing glassware or silverware, and room service duties.
• Clear, clean, and set tables according to established service standards.
• Clean and/or wipe down tables, chairs, walls, windows, mirrors and floors of the restaurant.
• Separate dirty china, glassware and silver and deliver to kitchen for cleaning.
• Perform set-up and closing side work assignments such as making coffee, folding napkins, stocking service stations or pantries with napkins, condiments, etc. May be required to transport linens to and from laundry.
• May routinely fill water glasses, serve non-alcoholic beverages, and assist servers by delivering items to guest tables.
• Prepare and/or transport all food and beverage items and associated supplies to and from buffet areas.
• Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc., and replenish buffet items as necessary.
• Follow preparation methods, times, quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish as required.
• Welcome guests and respond to requests promptly and professionally. Refer any serious matters to management.
• Purchase and/or requisition inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.
• Monitor and control food and beverage costs and ensure proper storage of products to minimize waste.
• Maintain a clean, neat, and well-organized work and buffet area, including hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerators/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.
• Check equipment and report any unsafe or malfunctioning items.
• May operate a dishwashing machine and return clean dishes and utensils to storage.

Qualifications and Requirements

High school diploma or equivalent. Basic reading, writing, and math skills and some prior food preparation and food service experience preferred. This role requires:

• Carrying or lifting items weighing up to 50 pounds
• Standing and moving about the kitchen, cafeteria and outlets
• Handling food, objects, bus trays, plates, glasses, chemicals, cleaning supplies, utensils, etc.
• Bending, stooping, kneeling

• Communication skills are used frequently when interacting with guests, supervisors, wait staff and cooks.
• Reading and writing abilities for preparing buffet items and answering guest questions.
• Alcohol awareness certification and/or health/food handler card as required by local or state government.
• Mathematical skills for room service duties.
• May be required to work nights, weekends, and/or holidays.

What we offer

The hourly pay rate for this role is $8.50, plus gratuities. Hotel discounts worldwide and access to various discount programs are provided, along with the chance to work with a great team. We encourage you to bring your authentic self to the role.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Important information

• The posted salary range is the lowest to highest we believe we would pay at the time of posting and may be adjusted.
• Any bonus or compensation is at the company’s discretion and may be modified.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications from staffing or recruiting agencies. See our agency policy.
• Residents of Washington state may read about applicable benefits.