Topeka General Manager, Service & Operations

D.H. Pace Company, Inc.; Topeka (KS); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Life insurance

401(k) with employer match

HSA & FSA options

Voluntary benefits

Employee discounts

Competitive compensation and reviews

Job summary

DH Pace Company, Inc. in Topeka, KS seeks a General Manager to lead day-to-day operations, grow the Topeka market, and drive profitability.

The role oversees Service and Install Departments, budgeting, labor costs, and safety programs while delivering top-tier customer service and timely project execution. Ideal candidates have 5+ years of personnel management experience in a service setting, strong leadership, and a proven ability to meet deadlines and budgets.

Qualifications

• Minimum 5 years of experience managing personnel in a service organization.
• Strong leadership and communication skills in a fast-paced environment.
• Experience with budgets, labor costs, and P&L implications.

Responsibilities

• Manage day-to-day operations of Service and Install Departments.
• Plan, schedule, and coordinate work to meet daily commitments and budgets.
• Review workload and manpower to optimize cost effectiveness and customer satisfaction.
• Lead safety, warranty, and process-improvement initiatives across the field.

Skills

Personnel management

Leadership

Budgeting

Scheduling

Customer service

Job description

DH Pace Company, Inc. in Topeka, KS seeks a General Manager to lead day-to-day operations, grow the Topeka market, and drive profitability.

The role oversees Service and Install Departments, budgeting, labor costs, and safety programs while delivering top-tier customer service and timely project execution. Ideal candidates have 5+ years of personnel management experience in a service setting, strong leadership, and a proven ability to meet deadlines and budgets.