Service Advisor: Lucrative Pay & Growth Opportunities

Genesis of Urbana; Urbana (IL); Hybride; USD 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and &

Fantastic Growth Opportunities

Family Owned and Operated

Résumé du poste

Ed Napleton Automotive Group in Urbana, IL is seeking a Service Advisor to join our team at Napleton's Urbana Auto Park. You will serve as the liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

We offer a competitive pay range with incentive-based earnings, comprehensive benefits, paid time off, and opportunities for growth within a large, family-owned dealership group.

Qualifications

• Exceptional customer service required.
• Tech savviness and ability to learn new technology.
• Previous automotive service advisor experience is a plus, but not required.

Responsabilités

• Work with customers to ensure maintenance needs are met.
• Write repair orders with transparent cost and time estimates.
• Provide timely communication and updates to customers throughout the service process.
• Coordinate with technicians and parts to ensure timely completion of work.
• Maintain a positive attitude with customers and co-workers.
• Utilize Fixed Operations Technology.

Connaissances

Exceptional customer service

Tech savviness

Outils

Fixed Operations Technology

Description du poste

Ed Napleton Automotive Group in Urbana, IL is seeking a Service Advisor to join our team at Napleton's Urbana Auto Park. You will serve as the liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

We offer a competitive pay range with incentive-based earnings, comprehensive benefits, paid time off, and opportunities for growth within a large, family-owned dealership group.