Service Advisor_2 (Toyota NK)

Nucar Southern New England; Wickford Junction (RI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Life Insurance

Fitness Discount

Short & Long-Term Disability Insurance

Employee Referral Bonus

Longevity Bonus

Paid Vacations

Paid Holidays

401K with Company Contribution

Job summary

Nucar Toyota of North Kingstown is seeking a knowledgeable Service Advisor to work one-on-one with customers, advising them on service options and parts when repairs are needed.

This role requires a personable disposition and extensive product knowledge to provide honest guidance. Nucar offers in-house training and competitive benefits.

Qualifications

• Extensive knowledge of automotive industry and parts required.
• Previous service or advising experience preferred.

Responsibilities

• Greet customers at the service center and direct them to an available mechanic.
• Consult with customers and mechanics regarding necessary vehicle repairs to ensure safest course of action.
• Educate customers on aftermarket and OEM part options.
• Explain service outcomes and maintain process transparency.
• Inform customers about warranty protections and potential cost savings.
• Help customers decide between trading in a car or repairing it.
• Manage and oversee the service center's workflow and scheduling.

Skills

Automotive knowledge

Education

High School Diploma or equivalent

Job description

Nucar Toyota of North Kingstown is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages.

Job Responsibilities

• Greet customers when they arrive at the parts and service center and direct them to an available mechanic
• Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
• Educate customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
• Answer questions about service outcome, maintain process transparency
• Inform customers about warranty protections and potential cost savings
• Help customers make informed decision between trading in a car or repairing it through our shop
• Manage and oversee the service center's workflow and scheduling

Education and/or Experience

• High School Diploma or equivalent required
• Extensive knowledge of automotive industry and parts required
• Previous service or advising experience is preferred

Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:

• Medical, Dental, Vision Coverage
• Life Insurance
• Fitness Discount
• Short & Long-Term Disability Insurance
• Employee Referral Bonus, Longevity Bonus
• Paid Vacations, Paid Holidays, & 401K with Company Contribution

We are excited about meeting you!

Nucar is a drug free, Equal Opportunity Employer