Tool Crib & VMI Specialist (Field Service)

Productivity Inc; Littleton (CO); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Day 1 Benefits

401(k) with Company Match

Generous Paid Time Off

Job summary

Productivity Inc. is seeking a Tool Crib & VMI Specialist (Field Service) to join our Littleton team. The role involves installing, optimizing, and maintaining automated tool vending and inventory systems at customer facilities, with about 40% regional travel.

You will audit client sites, install hardware, train staff, provide remote and on-site support, and back up warehouse operations when not traveling. Candidates with 3+ years in tool crib or VMI and strong Excel skills will fit well; travel

Qualifications

• 3+ years of Tool Crib management, industrial inventory (VMI), or related machining/manufacturing environment experience.
• Strong Cutting Tool Literacy: identify cutting tool types and communicate using standard terminology.
• Tech & Excel Savvy: proficient with Excel for organizing inventory data and basic software systems.
• Field-Ready & Client-Facing: professional customer service skills with a friendly, outgoing personality.
• VMI Familiarity (A Plus!): exposure to industrial vending or tool management software is helpful but not required.

Responsibilities

• Client-Site Audits: assess and collect tooling inventory data at customer locations.
• System Installation: install automated tool-vending hardware and establish inventory tracking databases using Excel.
• Customer Training: provide on-site software training to client teams post-installation.
• Tech Support: perform ongoing remote and on-site software maintenance and hardware support for vending machinery.
• Warehouse Backup: support internal Tool Crib, delivery routes, and warehouse when not traveling.

Skills

Tool crib management

Cutting tool literacy

Field service

Excel proficiency

Client-facing

VMI familiarity

Tools

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tool Crib & VMI Specialist (Field Service)

Regular Full Time Littleton, CO, US

Salary Range: $28.00 To $34.00 Hourly

Title: Tool Crib & VMI Specialist (Field Service)

Location: Littleton, CO (with 40% regional travel)

Salary Range: $28.00 - $34.00 / hour

Schedule: Monday – Friday, 7:00 AM – 4:00 PM

About the Role:

Are you an experienced Tool Crib Attendant, an Industrial Distributor Specialist (Fastenal, MSC, Grainger), or a Machinist looking to step away from physical machine operation into a technical, client-facing career?

If so, this is the perfect opportunity to leverage your cutting tool knowledge in a new direction. In this role, you will travel regionally (approx. 40% via car/airplane) to install, optimize, and maintain automated tool vending and inventory systems directly at our customer manufacturing facilities.

What We Offer:

• $28.00 - $34.00/hour (with annual performance & salary reviews)
• Day 1 Benefits: Excellent Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off (Holidays, Personal, & Vacation)

Key Responsibilities:

• Client-Site Audits: Assess, identify, and collect tooling inventory data at customer locations.
• System Installation: Lead or support the physical installation of automated tool-vending hardware, organize/label customer tooling, and establish inventory tracking databases using Excel.
• Customer Training: Provide professional, friendly on-site software training to client teams post-installation.
• Tech Support: Perform ongoing remote and on-site software maintenance and hardware support for vending machinery.
• Warehouse Backup: Provide localized support to our internal Tool Crib, delivery routes, and warehouse when not traveling.

What We Are Looking For:

• 3+ years of Tool Crib management, industrial inventory (VMI), or related machining/manufacturing environment experience.
• Strong Cutting Tool Literacy: Must easily identify common cutting tool types (inserts, end mills, drills, taps) and communicate using standard terminology.
• Tech & Excel Savvy: Proficient computer skills, including the ability to utilize Excel for organizing inventory data and maintaining basic software systems.
• Field-Ready & Client-Facing: Professional customer service skills with a friendly, outgoing personality.
• VMI Familiarity (A Plus!): Prior exposure to industrial vending or tool management software (Fast Track, Cribware, Tool Boss, Matrix, CribMaster, AutoCrib, etc.) is highly helpful but not required.

Requirements:

• Ability to travel up to 40% of the time via car or airplane.
• Valid Driver’s License with a clean, acceptable driving record.

Why Join Productivity Inc.?

Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief: Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service.

We’re a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees.

Be part of a team that values innovation, collaboration, and excellence. Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees.