Tool Crib & VMI Specialist (Field Service)

Productivity Inc; Plymouth (MN); On-site; USD 80,231,000 - 91,693,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Time Off

Job summary

Productivity Inc. is seeking a Field Service Tool Crib & VMI Specialist in Plymouth, MN. The role involves installing, maintaining, and optimizing automated tool vending and inventory systems at customer sites, with regional travel about 40%.

Ideal candidates have 3+ years in tool crib or inventory management, strong knowledge of cutting tools, and solid Excel capabilities for inventory data management.

Qualifications

• 3+ years of Tool Crib management or industrial inventory experience.
• Strong cutting tool literacy and terminology.
• Proficient in Excel; able to organize inventory data.
• Field-facing role with professional customer service.
• Familiarity with VMI or industrial vending software is a plus.

Responsibilities

• Audit customer sites to collect tooling inventory data.
• Install and configure automated tool vending hardware and inventory databases.
• Provide on-site training and remote/ onsite software maintenance.
• Support internal Tool Crib, delivery routes, and warehouse when not traveling.
• Travel up to 40% by car/air.

Skills

Tool Crib management

VMI experience

Client-facing

Strong Excel skills

Tools

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tool Crib & VMI Specialist (Field Service)

Plymouth, MN, US

Salary Range: $28.00 To $32.00 Hourly

Salary Range: $28.00 - $32.00 / hour

Title: Tool Crib & VMI Specialist (Field Service)

Location: Plymouth, MN (with 40% regional travel)

Schedule: Monday – Friday, 7:00 AM – 4:00 PM

About the Role:

Are you an experienced Tool Crib Attendant, an Industrial Distributor Specialist (Fastenal, MSC, Grainger), or a Machinist looking to step away from physical machine operation into a technical, client-facing career?

If so, this is the perfect opportunity to leverage your cutting tool knowledge in a new direction. In this role, you will travel regionally (approx. 40% via car/airplane) to install, optimize, and maintain automated tool vending and inventory systems directly at our customer manufacturing facilities.

What We Offer:

• $28.00 - $32.00/hour (with annual performance & salary reviews)
• Day 1 Benefits: Excellent Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off (Holidays, Personal, & Vacation)

Key Responsibilities:

• Client-Site Audits: Assess, identify, and collect tooling inventory data at customer locations.
• System Installation: Lead or support the physical installation of automated tool-vending hardware, organize/label customer tooling, and establish inventory tracking databases using Excel.
• Customer Training: Provide professional, friendly on-site software training to client teams post-installation.
• Tech Support: Perform ongoing remote and on-site software maintenance and hardware support for vending machinery.
• Warehouse Backup: Provide localized support to our internal Tool Crib, delivery routes, and warehouse when not traveling.

What We Are Looking For:

• 3+ years of Tool Crib management, industrial inventory (VMI), or related machining/manufacturing environment experience.
• Strong Cutting Tool Literacy: Must easily identify common cutting tool types (inserts, end mills, drills, taps) and communicate using standard terminology.
• Tech & Excel Savvy: Proficient computer skills, including the ability to utilize Excel for organizing inventory data and maintaining basic software systems.
• Field-Ready & Client-Facing: Professional customer service skills with a friendly, outgoing personality.
• VMI Familiarity (A Plus!): Prior exposure to industrial vending or tool management software (Fast Track, Cribware, Tool Boss, Matrix, CribMaster, AutoCrib, etc.) is highly helpful but not required.

Requirements:

• Ability to travel up to 40% of the time via car or airplane.
• Valid Driver’s License with a clean, acceptable driving record.

Why Join Productivity Inc.?

Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief: Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service.

We’re a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees.

Be part of a team that values innovation, collaboration, and excellence. Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees.