Tool Crib & VMI Specialist (Field Service)

Productivity Inc; Littleton (CO); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Day 1 Benefits: Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Job summary

Productivity Inc. in Littleton, CO is seeking a Tool Crib & VMI Specialist (Field Service) to travel regionally and install, optimize, and maintain automated tool vending and inventory systems at customer facilities.

You will lead or support installations, train client teams on-site, and provide ongoing technical support while leveraging Excel for inventory databases. 40% travel expected; competitive benefits offered.

Qualifications

• 3+ years of Tool Crib management or VMI experience in manufacturing.
• Strong cutting tool literacy and standard terminology.
• Proficient with Excel and inventory data management.
• Customer-facing, professional service mindset.
• VMI familiarity with software is a plus but not required.

Responsibilities

• Client-Site Audits: assess tooling inventory at customer locations.
• System Installation: install and configure automated tool-vending systems; manage inventories.
• Customer Training: provide on-site software training post-installation.
• Tech Support: remote and on-site maintenance for vending equipment.
• Warehouse Backup: support tools crib and delivery routes when not traveling.

Skills

Tool crib management

Industrial VMI

Cutting tool literacy

Excel

Customer service

Field travel readiness

Tools

Fast Track

Cribware

Tool Boss

Matrix

CribMaster

AutoCrib

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tool Crib & VMI Specialist (Field Service)

Regular Full Time Littleton, CO, US

2 days ago Requisition ID: 1385

Salary Range: $28.00 To $34.00 Hourly

Title: Tool Crib & VMI Specialist (Field Service)

Location: Littleton, CO (with 40% regional travel)

Salary Range: $28.00 - $34.00 / hour

Schedule: Monday – Friday, 7:00 AM – 4:00 PM

About the Role

Are you an experienced Tool Crib Attendant, an Industrial Distributor Specialist (Fastenal, MSC, Grainger), or a Machinist looking to step away from physical machine operation into a technical, client-facing career?

If so, this is the perfect opportunity to leverage your cutting tool knowledge in a new direction. In this role, you will travel regionally (approx. 40% via car/airplane) to install, optimize, and maintain automated tool vending and inventory systems directly at our customer manufacturing facilities.

What We Offer

• $28.00 - $34.00/hour (with annual performance & salary reviews)
• Day 1 Benefits: Excellent Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off (Holidays, Personal, & Vacation)

Key Responsibilities

• Client-Site Audits: Assess, identify, and collect tooling inventory data at customer locations.
• System Installation: Lead or support the physical installation of automated tool-vending hardware, organize/label customer tooling, and establish inventory tracking databases using Excel.
• Customer Training: Provide professional, friendly on-site software training to client teams post-installation.
• Tech Support: Perform ongoing remote and on-site software maintenance and hardware support for vending machinery.
• Warehouse Backup: Provide localized support to our internal Tool Crib, delivery routes, and warehouse when not traveling.

What We Are Looking For

• 3+ years of Tool Crib management, industrial inventory (VMI), or related machining/manufacturing environment experience.
• Strong Cutting Tool Literacy: Must easily identify common cutting tool types (inserts, end mills, drills, taps) and communicate using standard terminology.
• Tech & Excel Savvy: Proficient computer skills, including the ability to utilize Excel for organizing inventory data and maintaining basic software systems.
• Field-Ready & Client-Facing: Professional customer service skills with a friendly, outgoing personality.
• VMI Familiarity (A Plus!): Prior exposure to industrial vending or tool management software (Fast Track, Cribware, Tool Boss, Matrix, CribMaster, AutoCrib, etc.) is highly helpful but not required.

Requirements

• Ability to travel up to 40% of the time via car or airplane.
• Valid Driver’s License with a clean, acceptable driving record.

Why Join Productivity Inc.

Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief: Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service.

We’re a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees.

Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees.