TOLL SHIFT SUPERVISOR

State of New Hampshire; New Hampshire; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Dental Plan

Flexible Spending Accounts

Retirement Plan

Wellness Incentives

Life Insurance

Job summary

State of New Hampshire, Department of Transportation, Bureau of Turnpikes, is seeking a Toll Shift Supervisor to oversee toll plaza operations, including cashiering, security, and public contact during a shift. The role requires standing for long periods and the ability to lift up to 50 pounds.

Minimum qualifications include one year post-high school experience or education, and a valid driver’s license. The position offers full-time work at Hampton Toll Plaza with hourly pay and comprehensive

Qualifications

• Experience supervising and evaluating staff.
• Experience handling cash and making change.
• Ability to work in varying weather and stand for long periods.

Responsibilities

• Supervise toll plaza operations and toll collection.
• Ensure security and accountability of toll revenue.
• Schedule staff according to traffic demands and train personnel.

Skills

Supervisory experience

Cash handling

Education

High school diploma or equivalent

Job description

• See total compensation information at the bottom of announcement.

~ NEW HAMPSHIRE DOT ~

State of New Hampshire Job Posting

Department of Transportation

Bureau of Turnpikes

Hampton Toll Plaza / Hampton, NH

TOLL SHIFT SUPERVISOR

Position #21668

$17.81/hour - $23.39/hour

• See total compensation information at the bottom of announcement.

Build Your Career. Build Your Community. Build New Hampshire.

The State of New Hampshire, Department of Transportation, Bureau of Turnpikes, has a full‑time vacancy for a Toll Shift Supervisor.

SUMMARY

To manage, oversee and supervise the operation of a toll plaza on the NH Turnpikes System, to include security, revenue, traffic counts, personnel and public contact during a designated shift.

YOUR EXPERIENCE COUNTS:

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Minimum Qualifications

Education/Experience: Equivalent combination of 1 year of education and experience after completion of high school

License/Certification: Valid driver’s license

Other Requirements:

• Motor Vehicle Record (MVR) must meet the minimum standards as established by the hiring agency.
• Must be able to stand for most of the shift
• Must be able to frequently bend, stretch, grip, reach, and twist
• Must be able to occasionally lift up to 50 pounds
• Must be able to work exposed to various climates
• Must maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority

Trainee Option: Not applicable

PREFERRED QUALIFICATIONS:

Experience supervising and evaluating staff, and planning, coordinating, and directing work. Experience involving the handling of cash and making change.

AFTER-HIRE REQUIREMENTS:

None

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No Criteria:

Broad Group Level Advancement Available: Yes No Criteria:

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title. The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

RESPONSIBILITIES

Performs supervisory functions at one or more toll plazas with responsibility for toll collection activities and training in compliance with Bureau procedures related to personnel and toll collection.

Manages the security and accountability of toll revenue, access to the toll facility building, grounds and booths. Verifies revenue dates and prepares toll revenue for pick up by the contracted money vendor.

Supervises work performance of subordinate employees, recommends leave and conducts performance evaluations.

Prepares weekly work schedules for review by toll management and assigns and schedules toll personnel according to traffic demands as needed. Performs toll collection for continuity of operations when needed.

Summarizes final audit reports to identify and recommend training based on performance and program objectives.

Monitors and reports Toll Collection System (TCS) malfunctions or anomalies to the contracted TCS vendor using Maintenance Online Management System (MOMS) or by directly contacting the TCS vendor to address system malfunctions that may result in loss of toll revenue.

Prepares records and reports involving but not limited to safety, state property damage, TCS equipment functionality and traffic statistics.

Communicates information to the Transportation Management Center (TMC) to report weather events, motor vehicle accidents, and traffic delay information or request emergency services for the motoring public.

Coordinates building maintenance repairs with Maintenance Mechanic personnel and performs and organizes housekeeping duties and snow clearing in and around the tollbooth and within the toll plaza.

TOTAL COMPENSATION INFORMATION

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

• Dental Plan at minimal cost for employees and their families ($500-$1800 value)
• Flexible Spending healthcare and childcare reimbursement accounts
• State defined benefit retirement plan and Deferred Compensation 457(b) plan
• Work/life balance flexible schedules, paid holidays and generous leave plan
• $50,000 state-paid life insurance plus additional low-cost group life insurance
• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964