Toledo Complex Food & Beverage - Suite Runner

ASM Global; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Legends Global is seeking a Suites Runner to provide exceptional guest service across the Toledo Complex (Huntington Center and Glass City Center). This role supports the Catering Department by delivering orders and ensuring items are ready and delivered on time for events.

Responsibilities include event set-up assistance, timely delivery, and knowledge of the building and menus. Requires strong attention to detail, safety awareness, and the ability to work extended hours during events.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Fluent in spoken and written English.
• Experience in food service is preferred.
• Ability to multitask in a fast-paced, team-oriented environment.

Responsibilities

• Assist with the set-up of events by delivering orders in a timely and courteous manner.
• Deliver product as directed during events.
• Complete opening and closing duties as assigned.
• Have a strong knowledge of the building and pertinent event locations.
• Must be knowledgeable of food, beverage and menu items.
• Adhere to all uniform and grooming guidelines.
• Other duties as assigned.

Skills

Attention to detail

Time management

Multitasking

Communication skills

Teamwork

Reliability

Organizational skills

Guest-service mindset

Safety awareness

English proficiency

Education

High school diploma or equivalent

Some college preferred

Job description

At Legends Global, we are the premier partner to the world’s greatest live events, venues, and brands. Through our fully integrated service model, we deliver exceptional experiences across hospitality, merchandise, partnerships, venue management, and live event operations.

With a network of more than 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests annually, our success is driven by ambitious thinking, collaboration, and bold execution. We are committed to building an inclusive workplace where team members can grow, contribute, and thrive.

Winning is an everyday mindset at Legends. Join our team and help create unforgettable guest experiences.

THE ROLE

The Toledo Complex includes both the Huntington Center and the Glass City Center, and this role provides operational support across both locations. The Suites Runner position provides exceptional guest service while working collectively and cooperatively in the Catering Department, specifically in the Suites environment; and ensures that items needed in the suites are obtained and delivered in a timely manner before and during events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with the set-up of events by delivering orders in a timely and courteous manner
• Deliver product as directed during events
• Completes opening and closing duties as assigned
• Have a strong knowledge of the building and pertinent event location.
• Must be knowledgeable of food, beverage and menu items.
• Adhere to all Legends Uniform and Grooming guidelines
• Other duties as assigned

QUALIFICATIONS

• Strong attention to detail
• Elevated time management, organizational, and prioritizing skills
• Previous food service experience preferred
• Ability to multitask in a fast paced, team orientated setting
• High school diploma or equivalent required; some college preferred.
• Must be at least 18 years of age.
• Strong organizational skills with excellent attention to detail and the ability to prioritize effectively.
• Knowledge of state and local health requirements related to food handling and alcohol service.
• Ability to multitask in a fast-paced, team-oriented environment.
• Fluent in spoken and written English.
• Ability to lift and carry up to 50 pounds and move items up and down stairs and ramps.
• Willingness to work extended hours, including nights, weekends, and holidays.
• Physical ability to perform assigned tasks including reaching, bending, stooping, pushing, pulling, and standing for extended periods.
• Ability to remain professional and guest-focused in high-volume event environments.

PREFERRED SKILLS

• Strong communication skills
• Teamwork and collaboration
• Reliability and accountability
• Organization and attention to detail
• Sense of urgency
• Safety awareness
• Guest-service mindset

WORK ENVIRONMENT

This position operates throughout the Toledo Complex, including warehouse, dock, storage, kitchen, concessions, and event spaces. Team members may work indoors and outdoors depending on event needs. The role may require exposure to varying temperatures, including coolers, freezers, outdoor weather conditions, and high-volume event environments.

SAFETY EXPECTATIONS

All team members are expected to practice safe work habits, follow all safety policies, procedures, and regulations, and complete company-wide and job-specific safety training.

Team members must:

• Operate equipment only when properly trained and authorized.
• Wear required personal protective equipment (PPE).
• Clean spills and hazards promptly.
• Report unsafe conditions immediately.
• Report all workplace injuries and illnesses in the company’s risk management system (Origami Risk) on the same day the incident is reported.

NOTE

The responsibilities listed above are intended to describe the general nature and level of work being performed. Duties and responsibilities may change at any time due to business needs, reasonable accommodations, or other operational requirements. This description does not state or imply that these are the only duties assigned to the position.

EQUAL OPPORTUNITY EMPLOYER

Legends & ASM Global are Equal Opportunity/Affirmative Action employers. We encourage Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.