ToGo Specialist

Harri; New York (NY); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Insurance

Life & Disability Insurance

Traditional & Roth 401(k)

Dining Discounts / Onsite Meals

Career Development & Growth

Paid Sick Time where applicable

Employee Assistance Program

Commuter Benefits

Dependent Care Benefits

Descrizione del lavoro

The ONE Group seeks a friendly To-Go Specialist for our New York location. You will ensure accurate takeout and delivery orders and provide a welcoming guest experience.

You’ll coordinate with BOH/FOH teams, maintain to-go station inventory, ensure proper packaging, and monitor drivers for timely pickups.

This tipped, fast-paced role requires good POS knowledge, the ability to stand long hours, and a team-first attitude. Evening and weekend shifts are common.

Competenze

• Experience in a to-go or customer service role preferred but not required.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to order accuracy and presentation.

Mansioni

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps.
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers.
• Maintain timeliness and organization to provide a smooth pickup experience.
• Greeting guests in a friendly and welcoming manner, ensuring excellent customer experience.
• Work closely with the BOH team to coordinate order fulfillment and modifications.
• Manage to-go station inventory, ensuring packaging supplies and utensils are stocked.
• Monitor and communicate with delivery drivers and guests for order pickup.
• Follow food safety and sanitation standards to ensure high-quality service.
• Work collaboratively with FOH and BOH teams to maintain efficiency.
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm.

Conoscenze

Customer service

Multi-tasking

Attention to detail

POS systems

Communication

Team player

Problem-solving

Strumenti

POS systems

Tablets

Online ordering platforms

Descrizione del lavoro

Why Join Our Team?
***This is a tipped position***

• Comprehensive Benefits Package
• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

As a To-Go Specialist, you will be responsible for ensuring seamless and accurate execution of takeout and delivery orders while providing friendly and efficient service to our guests. Your mission is to manage to-go operations with precision, maintain order accuracy, and ensure guests receive their meals fresh and on time.

Key Responsibilities

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers
• Maintain timeliness and organization to provide a smooth pickup experience
• Greeting guests in a friendly and welcoming manner, ensuring excellent customer experience
• Work closely with the BOH team to coordinate order fulfillment and modifications
• Manage to-go station inventory, ensuring packaging supplies and utensils are stocked
• Monitor and communicate with delivery drivers and guests for order pickup
• Follow food safety and sanitation standards to ensure high-quality service
• Work collaboratively with FOH and BOH teams to maintain efficiency
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

What We’re Looking For

• Previous experience in a to-go, host, or customer service role preferred but not required
• Ability to multi-task and work efficiently in a fast-paced environment
• Strong attention to detail and commitment to order accuracy and presentation
• Comfortable using point-of-sale (POS) systems, tablets, and online ordering platforms
• Excellent communication and problem-solving skills
• Must be able to stand for extended periods and lift to 25 lbs.
• Availability to work nights, weekends, and holidays
• Positive attitude, strong work ethic, and a team-first mentality

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

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