To-Go Specialist: Fast-Paced Dining with Growth & Benefits

Benihana - Dearborn; Dearborn (MI); Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k)

Paid time off

Employee dining discounts

Résumé du poste

The One Group in Dearborn, MI is seeking a to-go specialist to ensure accurate takeout and delivery orders while delivering friendly, efficient service. You will manage to-go operations, maintain order accuracy, and ensure guests receive meals fresh and on time.

Ideal candidates have experience in to-go or customer service roles, strong multitasking abilities, and comfort with POS systems. This role requires standing for extended periods and lifting up to 25 lbs, with availability for nights,

Qualifications

• Previous experience in a to-go, host, or customer service role preferred but not required.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to order accuracy and presentation.
• Comfortable using POS systems, tablets, and online ordering platforms.
• Excellent communication and problem-solving skills.
• Must be able to stand for extended periods and lift up to 25 lbs.
• Availability to work nights, weekends, and holidays.
• Positive attitude, strong work ethic, and a team-first mentality.

Responsabilités

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps.
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers.
• Maintain timeliness and organization to provide a smooth pickup experience.
• Greeting guests in a friendly and welcoming manner, ensuring excellent customer experience.
• Work closely with the BOH team to coordinate order fulfillment and modifications.
• Manage take-out station inventory, ensuring packaging supplies and utensils are stocked.
• Monitor and communicate with delivery drivers and guests for order pickup.
• Follow food safety and sanitation standards to ensure high-quality service.
• Work collaboratively with FOH and BOH teams to maintain efficiency.
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm.

Connaissances

Customer service

Communication skills

Multi-tasking

Team player

Outils

POS systems

Tablets

Description du poste

The One Group in Dearborn, MI is seeking a to-go specialist to ensure accurate takeout and delivery orders while delivering friendly, efficient service. You will manage to-go operations, maintain order accuracy, and ensure guests receive meals fresh and on time.

Ideal candidates have experience in to-go or customer service roles, strong multitasking abilities, and comfort with POS systems. This role requires standing for extended periods and lifting up to 25 lbs, with availability for nights,