To-Go Specialist: Fast, Friendly Takeout & Growth

Benihana - Dearborn; Dearborn (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan

Paid Time Off

Employee Dining Discounts

Career Development

Job summary

The One Group in Dearborn, MI is seeking a dedicated To-Go Specialist to ensure accurate takeout and delivery orders while delivering friendly, efficient service to guests. You will manage to-go operations with precision, maintain order accuracy, and ensure meals are ready and hot for pickup or delivery.

Responsibilities include coordinating with the BOH, maintaining inventory, and upholding food safety standards in a fast-paced setting.

Qualifications

• Previous experience in a to-go, host, or customer service role preferred but not required.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to order accuracy and presentation.
• Comfortable using point-of-sale (POS) systems, tablets, and online ordering platforms.
• Excellent communication and problem-solving skills.
• Must be able to stand for extended periods and lift to 25 lbs.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps.
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers.
• Maintain timeliness and organization to provide a smooth pickup experience.
• Greeting guests in a friendly and welcoming manner, ensuring excellent customer experience.
• Work closely with the BOH team to coordinate order fulfillment and modifications.
• Manage to-go station inventory, ensuring packaging supplies and utensils are stocked.
• Monitor and communicate with delivery drivers and guests for order pickup.
• Follow food safety and sanitation standards to ensure high-quality service.
• Work collaboratively with FOH and BOH teams to maintain efficiency.
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm.

Skills

Customer service

Multitasking

Attention to detail

Communication

POS familiarity

Tools

POS systems

Tablet devices

Job description

The One Group in Dearborn, MI is seeking a dedicated To-Go Specialist to ensure accurate takeout and delivery orders while delivering friendly, efficient service to guests. You will manage to-go operations with precision, maintain order accuracy, and ensure meals are ready and hot for pickup or delivery.

Responsibilities include coordinating with the BOH, maintaining inventory, and upholding food safety standards in a fast-paced setting.