To Go Specialist

Red Lobster; Village of Valley Stream (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking To Go Specialists to elevate the takeout experience for guests. This role involves providing exceptional customer service, accurately taking and managing orders, and ensuring timely delivery of food and drinks for curbside pickup. Ideal candidates will thrive in a fast-paced environment, showcasing their ability to work under pressure while maintaining a friendly demeanor. Join a dynamic team where your contributions will directly impact guest satisfaction and create memorable dining experiences.

Qualifications

• Strong customer service skills to enhance guest experiences.
• Ability to manage orders accurately and efficiently.

Responsibilities

• Take accurate orders and assemble food and drink for guests.
• Provide personalized service and menu suggestions to enhance takeout experience.

Skills

Customer Service

Order Management

Ability to Work Under Pressure

Menu Knowledge

Job description

Job Overview

Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests’ takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup, and managing transactions.

What You Need to Succeed:

1. Skills to Make the Grade:
2. Explain menu items and offer suggestions to guests
3. Correctly take and enter orders
4. Ability to work under pressure
5. Assemble and walk orders to guests for pickup inside and outside for curbside pickup in a timely manner
6. Perform the physical demands:
7. Lift and carry up to 30 pounds
8. Stand for several hours
9. Bend, reach, and stoop
10. Walk constantly inside and outside the restaurant

About the company
Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.