To-Go Service Specialist: Fast, Friendly Orders & Beverages

The Blue Porch; Grand Haven (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

The Blue Porch is seeking a To Go Service Team Member in Grand Haven, MI to provide friendly, fast service for To Go guests. You will take online, phone, and in-person orders, assemble orders, prepare beverages, and deliver complete meals to guests with Uncommon Hospitality.

In this role you will clear the To Go area between guests, keep stations stocked, handle payments, and assist the management team when needed.

Qualifications

• Strong customer service skills.
• Able to engage positively with guests with Uncommon Hospitality.
• Professional demeanor and interpersonal skills.
• Ability to understand and follow verbal and written instructions.
• Clear and effective communication in a fast-paced environment.
• Fluency in reading, writing and speaking English.

Responsibilities

• Takes online, call-in and in-person orders.
• Runs assembled orders from the Back of House and delivers to guests.
• Prepares non-alcoholic and alcoholic beverages.
• Clears and cleans To Go area between guests.
• Keeps supplies stocked in To Go dining and counter areas.
• Resolves guest issues with Uncommon Hospitality, with management support as needed.
• Processes payments following procedures.
• Trains new To Go Team Members as directed by leadership.
• Other duties as assigned.

Skills

Customer service

Guest engagement

Professionalism

Interpersonal skills

Fast-paced communication

English proficiency

Job description

The Blue Porch is seeking a To Go Service Team Member in Grand Haven, MI to provide friendly, fast service for To Go guests. You will take online, phone, and in-person orders, assemble orders, prepare beverages, and deliver complete meals to guests with Uncommon Hospitality.

In this role you will clear the To Go area between guests, keep stations stocked, handle payments, and assist the management team when needed.